AI Core Infra:Duo Service Infra
The Duo Service Infra functional team within AI Core Infra, focused on reliability improvements and observability for AI Gateway and Duo Workflow Service.
Overview
The Duo Service Infra team is part of the AI Core Infra organization, with a focus on reliability and observability for AI Gateway and Duo Workflow Service.
This page is a work in progress.
Key Information
| Slack Channel | #f_duo-service-infra |
| Stage Label | devops::ai platform |
| Group Label | group::ai core infra |
| Category Labels | category:duo service infra |
Team Meetings
- Duo Service Infra Weekly Sync
- When: Every Tuesday, 3PM UTC
- What: A weekly sync covering status updates, ad-hoc work, and progress on long-term initiatives.
Dashboards
- Prometheus-based dashboard
- DWS Log-based dashboard
- AI Gateway SLIs
- Duo Workflow Service SLIs
- LLM Sidekiq completions
- Sentry via CompletionWorker
- Sentry via Feature Category
- Chat REST API Error Ratio
- ITPM per model
- Requests per provider
- Error budgets
Last modified July 8, 2026: Add Prometheus-based dashboard (
8503040f)
