On-Call Processes and Policies - Tier 1

Tier 1 Rotations refer to on-call rotations that respond to pages from automated systems.

Active Tier 1 Rotations

SRE EOC GitLab.com

GitLab Dedicated Platform

  • Rotation Leader: Florbela Viegas
  • Coverage: 24x7
  • Schedule: schedule

GitLab Dedicated PubSec

  • Rotation Leader: Florbela Viegas
  • Coverage: 24x7
  • Schedule: schedule

Incident Managers (aka IMOC)

  • Rotation Leader: Devin Sylva
  • Coverage: 24x7
  • Schedule: schedule
Last modified October 15, 2025: Creating the On-Call handbook (0712f8f3)