YubiKey Order Guide

IT Self Service Guides provide team members with instructions for frequently asked questions for installing, configuration, and troubleshooting your laptop or our tech stack applications.

Overview

To order a YubiKey, open a Slack DM to yourself and use the /yubikey command.

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When the prompt shows, fill in your information. There are some caveats here:

  • Use a hyphen in cases of multiple surnames. (Sacha Baron Cohen would be Sacha Baron-Cohen, Hussain Al Jassmi would be Hussain Al-Jassmi) This helps during the parsing process and will help assure your order submits.
  • Prefix your phone number with your international calling code. (+15551239999)
  • Use your two letter state/region code for USA and Canada orders. (CA for California, QC for Quebec)
  • If you need more address lines, please reach out in #it_security_help.

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Select your YubiKey. For now, orders are limited to one YubiKey. You can use this prompt again for a replacement key if needed.

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Once you have submitted the form, you will get a message from YubiBot. If you do not receive a confirmation message including your shipping reference number, please reach out in #it_security_help for assistance.

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If there are any questions around this process, please reach out in #it_security_help.

Last modified August 2, 2023: Fix markdown lint errors (78cb7eda)