Usage ping requests
What is the usage ping request form?
The usage ping request form is a simple HTMl form generated via GitLab Pages that is sent to Zapier for processing.
The source code for it is located here.
How does it all work?
The usage ping request form, when submitted, sends an AJAX request to Zapier. This then runs python code within the zap itself.
Python code in zap
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The zap will create an issue in the Usage Ping Request project via service desk.
Change management
As these are maintained via sync repositories, our standard change management process applies to all usage ping request changes. See standard change management for more information.
Labels to use
For all issues and MRs involving usage ping request form changes, the label
Support-Ops-Category::Forms
should be used.
For all issues and MRs involving usage ping request processor changes, the label
Support-Ops-Category::GitLab Projects
should be used.
Change criticality
All issues/MRs related to any of the components of usage ping request will be classified as either criticality 3 or criticality 4
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