Welcome to the GitLab Handbook

Introduction

The GitLab team handbook is the central repository for how we run the company. Printed, it consists of over 2,000 pages of text. As part of our value of being transparent the handbook is open to the world, and we welcome feedback. Please make a merge request to suggest improvements or add clarifications. Please use issues to ask questions.

For a very specific set of internal information we also maintain an Internal Handbook

Handbook Contents

Company

• About GitLab
  • History
• Values
• Mission
• Vision
• Strategy
• Communication
  • YouTube
  • Zoom Webinars
• Culture
  • All-Remote
  • Life at GitLab
  • GitLab Contribute
  • Team
  • Only healthy constraints
• Handbook
  • Practical Handbook Edits
  • Handbook Usage
  • Edit This Website Locally
  • Handbook Style Guide
  • Handbook Changelog
  • Handbook Roadmap
  • Handbook Support
  • Handbook On-Call
• TeamOps
• CEO Readme
  • CEO Shadow Program
  • Cadence
  • E-Group Offsite
  • KPIs
  • OKRs
  • Pricing Model
• Creator pairing
• Chief of Staff Team to the CEO
• Key Reviews
• Group Conversations
• E-Group Weekly
• Sustainability

People Group

• People Group
  • Anti-Harassment Policy
  • Global Volunteer Month
  • Hiring
    • Greenhouse
    • Interviewing
    • Jobs FAQ
    • Vacancies
  • Inclusion & Diversity
    • Ally Resources
    • Gender and Sexual Orientation Identity Definitions and FAQ
    • Unconscious Bias
  • Labor and Employment Notices
  • Leadership
  • Learning & Development
  • Onboarding
  • Offboarding
  • Spending Company Money
    • Travel
    • Visas
  • Team Member Relations Philosophy
  • Total Rewards
    • Benefits
    • Incentives
    • Paid time off
    • Compensation
    • Stock Options
  • Tools and Tips
    • Searching the GitLab Website Like a Pro

Engineering

• Engineering
  • Customer Support Department
  • Development Department
    • Dev Sub-department
    • Enablement Sub-department
    • Fulfillment Sub-department
    • Growth Sub-department
    • Ops Sub-department
    • Govern Sub-department
    • Secure Sub-department
  • Incubation Engineering Department
  • Infrastructure Department
  • Quality Department
    • Quality Engineering
    • Engineering Productivity
    • Engineering Analytics
  • Security Practices
  • Open Source

Security

• Security
  • Security Engineering
  • Security Operations
  • Threat Management
  • Security Assurance

Marketing

• Marketing
  • Team Member Social Media Policy
  • Blog
  • Brand and Product Marketing
    • Brand
      • Merchandise Handling (Swag)
    • Product and Solution Marketing
      • Demos
      • Core Product Marketing
      • Technical Marketing
      • Competitive intelligence
      • Customer Advocacy
    • Design
    • Content
  • Integrated Marketing
    • Field Marketing
    • Channel & Alliances Marketing
    • Corporate Events
    • Account Based Marketing
    • Campaigns
    • Lifecycle Marketing
    • Digital Strategy
    • Digital Experience
      • Marketing Site
  • Sales Development
  • Marketing Strategy, Ops, & Analytics
    • Marketing Operations
    • Marketing Strategy & Analytics
  • Growth
  • Developer Relations & Community
    • Evangelist Program
    • Community Programs
    • Developer Evangelism
    • Contributor Success
  • Corporate Communications
    • Analyst Relations
    • Speaking Resources
    • Incident Communications Plan

Sales

• Sales
  • Commercial
  • Customer Success
  • Reseller Channels
  • Field Operations
    • Sales Operations
      • Deal Desk
      • Data Intelligence
    • Field Enablement
    • Sales Strategy
    • Sales Systems
  • Reporting
  • Customer Success Management
  • Alliances

Finance

• Finance
  • Accounts Payable
  • Accounts Receivable
  • Business Technology
  • Enterprise Risk Management
  • Expenses
  • Financial Planning & Analysis
  • Payroll
  • Procurement
  • Tax
• Board meetings
• Internal Audit
  • Sarbanes-Oxley (SOX) Compliance
• Stock Options

Product

• Product
  • Release posts
  • About the GitLab Product
  • Being a Product Manager at GitLab
  • Product Principles
  • Product Processes
  • Product sections, stages, groups, and categories
  • Product Development Flow
  • Product Development Timeline
  • Data for Product Managers
  • Product Pricing Model
  • Data analysis
  • Corporate Development / Acquisitions
  • UX Department
    • Technical Writing
    • UX Research
    • Product Design

Legal

• Legal
• GitLab Code of Business Conduct and Ethics

Content Websites

• Content Websites Responsibility