The Handbook

Introduction

The GitLab team handbook is the central repository for how we run the company. Printed, it consists of over 2,000 pages of text. As part of our value of being transparent the handbook is open to the world, and we welcome feedback. Please make a merge request to suggest improvements or add clarifications. Please use issues to ask questions.

For a very specific set of internal information we also maintain an Internal Handbook

Handbook Contents

Company

• Company
• About GitLab
• History
• Values
• Mission
• Vision
• Strategy
• Communication
• YouTube
• Zoom Webinars
• Culture
• All-Remote
• Life at GitLab
• GitLab Contribute
• Team
• Only healthy constraints
• TeamOps
• CEO Readme
• CEO Shadow Program
• Cadence
• E-Group Offsite
• KPIs
• OKRs
• Pricing Model
• Office of the CEO
• Key Reviews
• Group Conversations
• E-Group Weekly
• Environmental, Social, and Governance

Handbook

• Handbook
• About the Handbook
• Handbook Changelog
• Handbook Escalation
• Handbook Usage
• Contribution Guide
• Editing the handbook
• Handbook Style Guide
• Handbook maintenance

People Group

• People Group
• Anti-Harassment Policy
• Global Volunteer Month
• Hiring
• Greenhouse
• Interviewing
• Jobs FAQ
• Inclusion & Diversity
• Ally Resources
• Gender and Sexual Orientation Identity Definitions and FAQ
• Unconscious Bias
• Labor and Employment Notices
• Leadership
• Learning & Development
• Onboarding
• Offboarding
• Spending Company Money
• Travel
• Visas
• Talent Assessment
• Team Member Relations Philosophy
• Total Rewards
• Benefits
• Incentives
• Paid time off
• Compensation
• Equity Compensation
• Tools and Tips
• Searching the GitLab Website Like a Pro

Engineering

• Engineering
• Customer Support Department
• Development Department
• Dev Sub-department
• Fulfillment Sub-department
• Ops Sub-department
• Software Supply Chain Security Sub-department
• Secure Sub-department
• Infrastructure Department
• Developer Experience
• Engineering Productivity
• Security Practices
• Open Source

Security

• Security
• Product Security
• Security Operations
• Threat Management
• Security Assurance

Marketing

• Marketing
• Team Member Social Media Policy
• Blog
• Brand and Product Marketing
• Brand
• Merchandise Handling (Swag)
• Product and Solution Marketing
• Demos
• Core Product Marketing
• Competitive intelligence
• Customer Advocacy
• Design
• Content
• Enterprise Data
• Integrated Marketing
• Field Marketing
• Channel & Alliances Marketing
• Corporate Events
• Account Based Marketing
• Campaigns
• Lifecycle Marketing
• Digital Strategy
• Digital Experience
• Sales Development
• Marketing Operations and Analytics
• Marketing Operations
• Marketing Strategy & Analytics
• Growth
• Developer Relations
• Community Programs
• Developer Advocacy
• Contributor Success
• Corporate Communications
• Analyst Relations
• Speaking Resources
• Incident Communications Plan

Sales

• Sales
• Alliances
• Commercial
• Customer Success
• Customer Success Management
• Reseller Channels
• Field Operations
• Sales Operations
• Deal Desk
• Data Intelligence
• Field Enablement
• Sales Strategy
• Sales Systems
• Reporting
• Solutions Architecture

Finance

• Finance
• Accounts Payable
• Accounts Receivable
• Business Technology
• Expenses
• Financial Planning & Analysis
• Payroll
• Procurement
• Tax
• Board meetings
• Internal Audit
• Sarbanes-Oxley (SOX) Compliance
• Equity Compensation

Product

• Product
• Release posts
• About the GitLab Product
• Being a Product Manager at GitLab
• Product Principles
• Product Processes
• Product sections, stages, groups, and categories
• Product Development Flow
• Product Development Timeline
• Data for Product Managers
• Product Pricing Model
• Corporate Development / Acquisitions
• UX Department
• Technical Writing
• UX Research
• Product Design

Legal and Corporate Affairs

• Legal and Corporate Affairs
• Commercial
• Corporate
• Corporate Development
• Employment
• Environment, Social, and Governance (ESG)
• Operations
• Privacy
• Product
• Risk Management and Dispute Resolution
• Trade Compliance

 

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