GitLab Singapore Pte Ltd
We’ve Got You Covered
At GitLab, we believe team member benefits should be simple to understand and there when you need them. From life’s big moments to everyday questions, our comprehensive coverage gives you clarity and confidence so you can focus on your work and life. In addition to the local benefits listed below, all Singapore team members have access to the company-wide benefits available to all team members globally.
Health & Wellbeing
Medical Insurance
GitLab Singapore team members are enrolled in comprehensive medical insurance benefits through HSBC Insurance.
Coverage & Key Features
- Hospital and Surgical - Coverage for inpatient procedures and hospital stays
- Major Medical - Protection for significant medical expenses
- Maternity - Support for growing families
- Outpatient General Practitioner - Everyday medical care when you need it
- Outpatient Specialist - Access to specialized medical expertise
- Dental - Coverage for oral health needs
How to Access Specialist Care
Step 1: Check if your specialist is in the IHP Panel Clinics Directory
Step 2:
- If your specialist is in the panel: Contact IHP at +64 6715 9422 before your appointment for cashless arrangement
- If your specialist is not in the panel: Obtain a specialist memo with diagnosis and submit with your claim through the IHP portal
IHP Portal - Your benefits hub
Access the IHP Portal to:
- Submit and track claims
- Schedule teleconsultations
- Find panel providers near you
- Request Letters of Guarantee - see slide 49 of the IHP Portal and Mobile Guide
- View your benefit entitlements
- Access the member hotline
- Shop the I-Health Palace marketplace
- Find helpful resources
Getting Started: See the IHP Portal and Mobile Guide for registration instructions and mobile app setup.
How to Report a Claim
- Claims Procedure: see slide 51 of the Benefit Overview
- Willis Towers Watson (WTW) serves as GitLab’s benefits broker and is here to help with any questions or claims issues. Contact: claims.sg@wtwco.com
How to Enroll
- New Team Members: You’ll receive a Singapore Benefits Onboarding Form during your first week. Once completed, our Total Rewards team works with Willis Towers Watson to enroll you in all group plans. Expect underwriting forms from WTW within your first month.
- Life Changes: Email total-rewards@gitlab.com with updates. When adding dependents, include: Dependent’s full name, Date of birth, NRIC number, Gender Nationality.
Resources
- GitLab Singapore Benefit Overview (Details on slides 10-36, claims procedures on slide 51)
- IHP Panel Clinics Directory
- Benefits Webinar Recording (Aug 13, 2025)
Annual Health Screening
GitLab provides all Singapore team members with an annual Executive Health Screening (Premium Scan) through Fullerton Health. This comprehensive screening helps you stay on top of your health with preventive care.
What's Included
- Executive Health Screening at any Fullerton Health location in Singapore
- Direct billing to GitLab (not CPF payable)
- Option to add tests or upgrade at your own cost
- Benefit renews each calendar year
How to Book Your Screening
- Visit the Fullerton Health Website
- Click “Sign Up” and complete your information
- Search for “GITLAB SINGAPORE PTE LTD” in the company dropdown
- Review the Fullerton Health Guide for locations and screening details
Contact Information
Contact Fullerton Health at ehs@fullertonhealth.com or +65 6333 3636 (Option 3)Financial Security
Life Insurance
GitLab provides company-paid Group Term Life Insurance through HSBC Insurance with coverage of SGD 500,000 per team member.
- Automatic coverage: SGD 150,000 (no medical questions required)
- Full coverage: SGD 500,000 (requires completing medical underwriting)
- See slides 37-42 of the GitLab Singapore Benefit Overview for complete details
Personal Accident Insurance
Through Zurich Insurance, team members receive SGD 500,000 in personal accident coverage plus valuable extended benefits.
Additional Protection includes:
- Ambulance cost coverage
- Emergency travel expenses
- Trauma counseling support
- See slides 44-47 of the GitLab Singapore Benefit Overview for complete details
- Full policy details: Group Personal Accident Insurance Policy
Retirement Planning
Singapore’s Central Provident Fund (CPF) provides comprehensive retirement security. While GitLab doesn’t offer supplementary private pension benefits, the CPF system ensures your long-term financial wellbeing. Learn more at cpf.gov.sg.
Growing Family Leaves
GitLab Singapore combines statutory leave with our global parental leave policy to provide comprehensive support for growing families.
Maternity Leave
Team members employed for at least 3 months before birth may be eligible for the maternity leaves listed below.
Government-Paid Maternity Leave (16 weeks)
- 1st and 2nd births: 8 weeks employer-paid + 8 weeks government-paid
- 3rd+ births: 16 weeks government-paid
- First 8 weeks must be continuous; remaining weeks flexible within 12 months of birth
- Eligible team members receive concurrent GitLab Parental Leave
Employment Act Maternity Leave (12 weeks)
- 8 weeks paid + 4 weeks unpaid
- With GitLab Parental Leave, eligible team members receive up to 16 weeks paid
How to Apply
- Submit “Parental Leave” request in Workday at least 30 days before leave
- Send GPML Declaration Form to leaves@gitlab.com
- GitLab handles government reimbursement claims
Paternity Leave
Team members employed for at least 3 months before due date may receive:
- 4 weeks government-paid paternity leave
- Up to 16 weeks total when combined with GitLab Parental Leave for eligible team members
How to Apply
- Submit “Parental Leave” request in Workday
- Send GPPL Declaration Form to leaves@gitlab.com
Learn more about eligibility at the Ministry of Manpower website.
Time off Policies
Annual Leave
-
Holiday allowance: Holiday allowance: After 3 months of employment, accrual rates will be based on tenure. Team members are allowed to carry over unused vacation up to the statutory accrual limit based on tenure.
- 1 year of service: 7 days/year
- 2 years of service: 8 days/year
- 3 years of service: 9 days/year
- 4 years of service: 10 days/year
- 5 years of service: 11 days/year
- 6 years of service: 12 days/year
- 7 years of service: 13 days/year
- 8 years of service: 14 days/year
-
Runs concurrently with GitLab PTO
-
Enter time off in Workday using “Paid Time Off” option
-
Coordinate with your team to ensure coverage
-
Unused leave requires approval to carry forward
Other Leave Entitlements
As provided under Singapore law (Child Development Co-Savings Act and the Employment Act):
- Outpatient sick leave
- Hospitalization leave
- Adoption leave
- Childcare and extended childcare leave
- Unpaid infant care leave
- Shared parental leave
Questions?
For any questions, reach out to our support teams:
- Benefits Questions: HelpLab
- Claims Support: claims.sg@wtwco.com (Willis Towers Watson)
- Medical Claims: IHP Portal or +64 6715 9422
- Health Screening: ehs@fullertonhealth.com or +65 6333 3636 (Option 3)
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