GitLab Offboarding FAQ

Timing

When will my offboarding issue be created?

Offboarding issues are used for de-provisioning purposes so you, as the team member, do not need to do anything to get it opened or will have any action items within the issue.

The People Connect Team member assigned to your offboarding will create it after you are done working on your last day. The latest it will be is 4pm (local time) on Monday-Thursday or 12pm (local time) on Fridays.

When will my access be deactivated?

Your access will be deactivated on your last day at 4pm (local time) on Monday-Thursday or 12pm (local time) on Fridays.

Can I provide my own update in the Team Member Updates Slack Channel?

Departing team members are encouraged to work with their Manager to compile and release an announcement in the #team-member-updates channel. This should only take place once there is complete alignment with your leadership around the timelines involved and the impacted team/stakeholders have been informed.

A guideline and template for managers has been provided in the Communicating Departures Company-Wide section of the Offboarding Guidelines which highlights options to add a little color to the announcement e.g. favourite contribution to the handbook in addition to outlining what information should and should not.

When will I receive access to the Slack Channel #gitlab-alumni?

If you are eligible for the Alumni channel, the People Connect team will submit a Access Request during the offboarding process. A team member will receive an email within 3 business days after offboarding.

Is there anything I need to do before my last day?

The following can be used as a guide on what actions could be taken before your last day:

• Prepare a handover document for your team / manager.
• Notify customers and introduce them to the team member that will be assisting them going forward (if applicable).
• If you feel comfortable, send a message in the #team-member-updates Slack channel notifying everyone of your departure.

Laptop and IT-related steps

GitLab.com

• Unassign yourself and re-assign any open projects, issues or merge requests to other team members or your manager.

1Password

• Copy over any personal passwords currently stored in 1Password (this will be disabled once offboarding is processed and you will no longer have any access to any of your personal passwords).

Google Drive

• Move any important Google Docs from your personal My Drive to a Shared Drive so that they will be available to your team and manager after you exit.

Other accounts

Set up accounts that you’ll need access to after your last day. Ensure your personal email address is up to date with these accounts. They may include:

• Fidelity (US 401(k)): https://www.fidelity.com
• E-Trade (RSU): http://www.etrade.com
• Carta (Stock options): https://login.app.carta.com/credentials/login/

Laptop Wipe

It is required that your laptop is wiped on your last day. Please book an appointment with an IT Ops team member for your last day.

Under no circumstance should you be wiping your own laptop. Laptop wipes must be done from an IT Ops team member for logs. Reach out to #it_help if you have any other questions.

Can I keep my laptop?

Please refer to the Laptop Buy Back Policy here.

Compensation - Payroll

CXC & GitLab Contractors (only)

Please reach out to the Payroll team nonuspayroll@gitlab.com before your last day (ideally one week before) to get your final pay computation in order to submit your invoice before access is deprovisioned.

When will I receive my final pay?

This will vary depending on location and entity. Please refer to Payroll Pay Date Handbook Page. If you have any additional questions please contact NONuspayroll@gitlab.com or USpayroll@gitlab.com (depending on your location).

When will I receive (if applicable) commission payment(s)?

Any final commissions earned up until your last working day will be paid (directly deposited) in the next month’s commission payroll cycle based on your location. Commissions are paid one month in arrears, so for example, if your last day is January 7, any January commissions would be paid in February. If you have any questions on this payment, please contact Sales Commissions at sales-comp@gitlab.com.

When do I submit my final reimbursable expenses?

Please create your final expense report in Navan (for employees), OR, please file any outstanding expenses with your final invoice (for contractors), so these can be reimbursed to you in a timely manner. We ask that you submit these at least one week before your departure date.

How do I submit reimbursable expenses if I don’t have a GitLab access to Navan?

Please follow the process as listed on the Expense Handbook page. For any queries regarding final expenses, please send an email to ap@gitlab.com

Other Reimbursements, Refunds or Repurchasements

• Please review our Loan Policy in the GitLab Code of Business Conduct and Ethics if it applies to you. Please also note that in the event that a loan is approved, a legal contract, in accordance to the team member’s state, local or federal laws regarding loans and repayment of loans during employment, will be created by the Legal team. It will lay out the complete loan terms, repayment and refunding policy if applicable. If you leave GitLab with any loan balance not yet repaid, it will be refunded to GitLab, if applicable and legally allowed, as laid out in the terms of the original contract and with support from the Payroll team.
• Please review our Unpaid Leave section regarding payments in error.
• Please review our policy regarding Repurchasing Unvested Shares.

Total Rewards - Benefits

When will my benefits coverage end?

Typically, benefits coverage ends at the end of the month during which you leave.

How will my stock options be managed? What will happen to my stock options if I have been at GitLab less than a year at my date of departure?

All information is on the Stock Options handbook page, specifically the Exercise Window after Termination section.

What if I am a designated Insider?

Remider: If you are a Designated Insider, while employed by GitLab, each team member is required to comply with the Insider Trading Policy, which among things, prohibits team members who are in possession of material non-public information (MNPI) from (i) trading in GitLab’s stock or other securities on the basis of that MNPI or (ii) disclosing MNPI to someone else who trades on the basis of such MNPI. The Insider Trading Policy also applies to a team member’s immediate family members and household members. In addition, as a Designated Insider and while employed at GitLab you are required to have pre-clearance before making any transactions in GitLab’s stock or other securities.

After you are officially no longer employed by GitLab, your trading account should be unrestricted. However, we recommend that you consider a 90 day “cooling off” period prior to trading in order to avoid any intentional or accidental violation of applicable securities laws. If, however, you are aware of or in possession of any MNPI when your employment or service relationship with GitLab ends, you may not trade (whether directly or indirectly) in GitLab’s stock or other securities until that MNPI has become public or is no longer material. It is a violation of applicable securities laws to trade on MNPI.

If you decide to trade in GitLab’s stock or other securities prior to the 90th day following the end of your employment or service relationship with GitLab, we suggest that you evaluate whether you have MNPI prior to trading.

Will my ESPP contributions be reimbursed?

Yes. Payroll processes ESPP reimbursements during payroll cycles with termination reports. You may receive your reimbursement on the pay period after your termination. Please make sure you unenroll from ESPP in E*Trade as well.

What happens to my Growth and Development Benefit?

More information can be found in the Growth and Development Reimbursement section, which states that if you voluntarily terminate employment with GitLab, any expenses or reimbursement related to this benefit will be refunded to GitLab.

USA

If you are a US-based team member, your benefits will cease on last day of the month of your departure. You are eligible for Consolidated Omnibus Budget Reconciliation Act (“COBRA”), the COBRA administrator has been notified and will send out the paperwork to your home address on file. More information on timelines and contact information for our COBRA administrator can be found in the COBRA section. You may also be eligible under the Patient Protection and Affordable Care Act (“PPACA”) for subsidized health care options via the marketplace. If you are interested it is important that you sign up with the market place well before the 15th of the month to have coverage for the following month. Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), if you need a certificate of credible coverage please download it from your current carrier’s online portal or request it from the Compensation & Benefits team by emailing total-rewards@ gitlab.com. If you move, please email people-connect@ gitlab.com so that we can keep your address up to date in Workday.

Where can I find my pay stubs?

Former team members will retain access to ADP for three years after they leave so they can access pay stubs and W-2s. Former team members will need to access ADP portal directly since Okta has been deprovisioned. If you experience login issues, please send an e-mail to uspayroll@gitlab.com so the team can assist.

How do I roll over my retirement account and funds?

Contact our 401(k) administrative vendor directly to get more information about this process. More information can be found on the 401(k) section and 401(k) Rollover section of the US Benefits handbook page.

What about my HSA/FSA Account(s)?

All information on HSA/FSA accounts is in the WEX (Discovery Benefits) section of the US Benefits handbook page.

What about my Supplemental Life Insurance?

Please review our Cigna Supplemental Life Insurance/AD&D section.

Canada

If you are a Canada-based team member, your benefits will cease on your last day of work.

There may be options to convert elements of your benefit plan to individual coverage, without medical questions. You can contact the insurance company (Canada Life), or our brokers (SC Insurance), and plan Admin App (Collage) noted below for more information about your options. These options are typically available for only a limited period of time after your coverage terminates (typically either 30 or 60 days).

Canada Life: call 800.957.9777 and additional information is found here SC Insurance: email info@scinsurance.ca or call 416.259.1166. Collage: email benefits.admin@collage.co or call 800.651.9632.

If there are any issues that they cannot help with, please contact the Total Rewards team by emailing total-rewards@gitlab.com.

Other

What if I move?

If you move, please email people-connect@gitlab.com so that the People Connect team can keep your address up to date in Workday.

Do I need to return previously expensed Home Office Items?

Please read about the laptop guidelines here. Home Office Items under $1000 USD per item don’t need to get returned and are okay for you to keep. If you make a purchase that will cost GitLab $1000 USD per item (or over), this is classed as company property and you will be required to return the item(s) if you leave the company.