Learning Restructure Working Group
The GitLab Learning Restructure Working Group aims to create a plan and processes for ensuring a high quality learning experience for users
Attributes
| Property | Value |
|---|---|
| Date Created | 2021-09-20 |
| End Date | 2022-01-05 |
| Slack | #wg-learning restructure (only accessible from within the company) |
| Google Doc | Learning Restructure Working Group Agenda (only accessible from within the company) |
| Related Epics and Issues | Learning Restructure Issue and GitLab Education Content Management Epic |
Business Goal
- Fix key current pain points in trainings. Specifically:
- Inefficiency
- Lack of clarity on training ownership
- Duplication in training content
- A sub-optimal user experience
- Need greater clarity on which part of the training is for what and who
- Inefficiency
- Determine ongoing plan, processes, and ownership for future training coordination
Exit Criteria
Update /Learn
- Inventory existing training programs to establish a SSoT ==> Complete, established in GitLab Learn
- Update to capture SSoT and provide more clarity on which training is for what ==> Complete
Create future coordination processes and plan
- Document in the Handbook a process that DRIs working on learning content will follow to keep GitLab Learn up-to-date, to ensure it remains the SSOT of GitLab-produced learning content. This will include existing content and planned content. ==> Complete, documented and established #gitlab-learn-updates Slack channel for reminders to update and x-team communications.
Roles and Responsibilities
| Working Group Role | Person | Title |
|---|---|---|
| Executive Sponsor | Sid Sijbandij | CEO |
| Facilitator | Stella Treas | Chief of Staff to the CEO |
| Facilitator | Omar Fernandez | Director, Strategy and Operations |
| Functional Lead | Kris Reynolds | Manager, Field Enablement Programs |
| Functional Lead | Josh Zimmerman | Manager, Learning and Development |
| Functional Lead | Tye Davis | Manager, Technical Marketing |
| Functional Lead | Ed Cepulis | Sr. Director, Channel Programs & Enablement |
| Functional Lead | Michael Lutz | Sr. Director, Professional Services |
| Functional Lead | Christina Hupy | Manager, Education Program |
| Member | Samantha Lee | Learning and Development Generalist |
| Member | Thabo Bopape | Senior Technical Enablement Program Manager |
| Member | Kendra Marquart | Sr. Technical Instructional Designer, Customer Education |
| Member | Christopher Wang | Senior Sales Development Solutions Architect |
| Member | Marshall Cottrell | Strategy and Operations Principal |
Meetings
Meetings notes document open to all team members.
Last modified October 21, 2025: LevelUp Platform Transition: Removing and Updating Handbook Links (
c320a1b0)
