Amy Shiel README
Why create a README?
This page is intended to help others understand what it might be like to work with me, especially people who haven’t worked with me before.
It’s also a well-intentioned effort at building some trust by being intentionally vulnerable, and to share my ideas of a good working relationship to reduce the anxiety of people who might be on my team.
Please feel free to contribute to this page by opening a merge request.
About me
Hi there. My current role is Engineering Manager on the Switchboard Team. We are part of the Dedicated Group in Infrastructure. I am based in Wexford, Ireland. I studied Computer Science & Software Engineering at Maynooth University and spent the next decade as a back-end developer. I then moved into Engineering Management and enjoy empowering engineers to solve difficult problems in a sustainable way. I joined GitLab and the Switchboard team in March 2023. My hobbies include pottery, hanging out with my dog, beekeeping, looking after my chickens, visiting new places and generally being outdoors.
How you can help me
- Feedback
- I love receiving feedback using the Situation - Behavior - Impact Model (SBI) but all feedback is greatly appreciated particularly in relation to async working style. GitLab is my first experience of working in an async fashion and feedback will accelerate my learning
- Inclusion
- I appreciate context sharing and inclusion so please cc me / invite me / @ me where you think I should be included particularly when it involves Switchboard, Dedicated or Infrastructure
My working style
- Direct Communication
- I value direct communication and feedback. I adopt the principle of Short Toes and expect others to provide feedback where appropriate.
- Relator
- My prominent Gallup Strength is Relator. I enjoy building genuine relationships and working closely with others to achieve outcomes. I am most productive when I understand team members’ strengths and can set them up for success.
- Assume Good Intent
- We are all working together to achieve outcomes and I assume that each team member does the best they can with the skills and information they have at the time.
- Technical Knowledge & Understanding
- As an engineer that moved into Engineering Management I constantly try to identify how much technical knowledge and understanding is necessary for me to empower the team to solve problems. Sometimes I struggle with this balance. My goal is always to empower the team to grow and solve problems while simultaneously providing guide-rails to keep them on the right track.
Related pages
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