Global Search - JTBD
The jobs-to-be-done that the Global Search group is solving for.
Overview
The goal of this page is to create, share and iterate on the Jobs to be Done (JTBD) and their corresponding job statements for the Global Search group. Our goal is to utilize the JTBD framework to better understand our buyers’ and users’ needs.
Goals
Utilize JTBD and job statements to:
- Understand our users’ motivations.
- Validate identified use cases and solutions.
- Continuously test and iterate features to ensure we are meeting our customers’ and users’ needs.
- Create a transparent view for our stakeholders into the current and future state of the product.
Jobs To Be Done
Locating known content
When I need to work on a specific item, I want to be able to locate it, so I can get my task completed.
| Micro Job | Job statement | Maturity | Confidence | Source |
|---|---|---|---|---|
| When I need to work on a specific item and remember part of the content or item details, I want to be able to locate it quickly, so I can get my task completed. | Grade - | Issue | ||
| When I need to locate items that I have worked on recently, I want to be able to access them directly, so I don't have to worry about remembering aspects of them that would help me search for them. | Grade - | Issue |
Exploring content
| Micro Job | Job statement | Maturity | Confidence | Source |
|---|---|---|---|---|
| When I am unsure if certain information has been captured for our project, I want to quickly investigate and explore our content, so I can understand if it exists or if I need to create it. | Grade - | Issue | ||
| When I'm writing code for development that is similar to something that already exists in our codebase, I want to be able to locate the other examples in our code, so I can be consistent with how we are implementing things. | Grade - | Issue | ||
| When I'm unsure how to implement something for development, I want to find similar examples for how others have solved the problem, so I can discover the best way to implement the solution. | Grade - | Issue |
Last modified July 2, 2024: Update Global Search handbook page (
3065b0d9)
