Intern - Infrastructure Department Career Framework

Engineering | Development | Incubation Engineering | Infrastructure | Quality | Support

Intern

Interns in Infrastructure are primarily focused on completing tasks and growing their skills in order to contribute to their team’s success.

Accountability

1. Reliably follows established processes and runbooks, and submits updates to improve them for others.
2. Pairs with teammates to plan and make changes in production safely by following runbooks and the Change Management process.

Credibility

1. Consistently contributes to team goals by owning assigned work and driving it through to completion.
2. Keeps work visible, and clearly communicates progress and any delays to tasks.
3. Openly shares information about recent tasks to allow for collaboration and support incident investigations.

Autonomy

1. Proactively reaches out to team members or their manager when they need help.
2. Is an effective Manager of One, setting up workflows and workspace to enable effective work.

Team building

1. Actively participates in team and ad-hoc merge requests to share workload and to grow skills.
2. Contributes to the team culture by actively participating in team-led initiatives, such as: retros, team syncs and demos, discussions and similar.
3. Supports colleagues who are currently on-call by assisting with investigations or making simple improvements to on-call tooling.

Engineering alignment

Intern Leadership Competencies

Engineering

• Assumes goodwill, and is able to disagree and commit.
• Capable of delivering work with clear requirements and guidance.
• Constructively raises concerns.
• Communicates in a clear, timely, and effective manner.
• Able to clearly and effectively convey their thoughts and reasoning.
• Demonstrates interest and proactivity in learning about the organization and processes

Intern Technical Competencies

Engineering

• Exhibits proficient problem-solving skills.
• Skilled at delivering small iterative deliverables supported by Senior Team Members
• Seeks guidance when blocked and iterates to a solution.

Intern Values Alignment

GitLab

• Adhere to the Collaboration Competencies for this job grade.
• Adhere to the Results Competencies for this job grade.
• Adhere to the Efficiency Competencies for this job grade.
• Adhere to the Diversity, Inclusion & Belonging Competencies for this job grade.
• Adhere to the Iteration Competencies for this job grade.
• Adhere to the Transparency Competencies for this job grade.

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