Note: Prior to reaching out to support, you will need an account pre-created for you in the support portal. To have this done, please reach out to your Customer Success Manager, Account Manager, Sales representative, or Support representative first!
This opens the ticket in the JiHu form in zendesk.
When JiHu Partnership members need to send files to GitLab Support, we have 2 methods available to them:
- Standard ticket uploads (20MB max)
- Support Uploader