UX Department Performance Indicators

Performance indicators for the UX department at GitLab

UX Performance Indicators are available in the GitLab internal handbook only viewable by GitLab team members.

System Usability Scale

The System Usability Scale (SUS) is a performance indicator we use to measure the long term usability of our product.

User Satisfaction (USAT) Survey

The User Satisfaction (USAT) survey is a performance indicator we use within the Product division to measure the end user satisfaction of our product.

Last modified July 11, 2025: Remove UX PIs from public handbook (baecc9f9)

View page source - Edit this page - please contribute.