GitLab Professional Education Services

Technical Learning and Certification from GitLab Professional Services

Professional Education Services Overview

Professional Education Services are part of the GitLab Professional Services (PS) Team within GitLab Customer Success.

Mission

The primary mission is to plan and implement effective and scalable educational offerings to accelerate customer time to value and drive expanding product adoption.

Approach

The Professional Education Services job task analysis is a blueprint that guides and defines courses and certifications through learning objectives aligned with the relevant industry job roles and jobs to be done.

Current Offerings

The GitLab Professional Education Services team currently provides the following offerings:

Live Instructor-led training (ILT)
GitLab Technical Certifications as Professional Service offerings.
Train-the-Trainer
Certified Training Partner (CTP) Award

Immediate Priorities

Standardize ILT deliveries to enable training delivery at scale
Offer self-paced certification preparation and assessment at scale on a per-learner basis
Establish a certified learning partner program to enable scalable delivery of content worldwide

Long Term Goals

Develop and maintain additional ILT, eLearning, and certification offerings for advanced learners
Automate manual operational tasks to become more efficient and deliver consistent education services at scale
Continue to innovate and expand the SSOT model for content development at scale