Admin Copilot

What is admin copilot

As per Zendesk:

Admin copilot is a proactive AI assistant designed to help Zendesk admins streamline operations and optimize their environment. You can save time by using admin copilot to spot potential issues before they escalate, assist in the creation of new workflows, and resolve inefficiencies across your setup.

Current setting

• Zendesk Global
  • Sandbox
    • Allow conversational assistance
  • Production
    • Allow conversational assistance
• Zendesk US Government
  • Sandbox
    • Allow conversational assistance
  • Production
    • Allow conversational assistance