Agents
Documentation on Zendesk agents
Users
Documentation on Zendesk users
Audit Events Analyzer
Documentation on Audit Events Analyzer
Automated user deletion
Documentation on our automated user deletion
End-users
Documentation on Zendesk end-users
Provisioning
Documentation on Zendesk user provisioning
Roles
Documentation on Zendesk user roles
User fields
Documentation on Zendesk user fields
Last modified July 14, 2026: Move our handbook under new location (
6640311f)
