People Communications & Engagement

Levels

People Communications & Engagement Associate

The People Communications & Engagement Associate reports to the Senior Manager, People Communications & Engagement.

People Communications & Engagement Associate Job Grade

The People Communications & Engagement Associate is a grade 5.

People Communications & Engagement Associate Responsibilities

Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with global teams across GitLab
Own the internal editorial calendar, through vehicles such as our company newsletter, manager communication, executive videos and/or other communications channels
Partner closely with internal stakeholders to develop change management communications with clarity and empathy
Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do

People Communications & Engagement Associate Requirements

Relevant communications experience
Self-motivated and ability to work as a Manager of one
Excellent writing, verbal, and listening skills
Adaptable and can think quickly on your feet
Know how and when to take initiative to get projects done by masterfully using all possible resources
Supremely organized and have fine-tuned project and program management skills
Ability to use GitLab
Aligns to GitLab’s Values

Talent & Engagement Program Manager

The Talent & Engagement Program Manager reports to the Manager, People Communications & Engagement.

Talent & Engagement Program Manager Job Grade

The Talent & Engagement Program Manager is a grade 6.

Talent & Engagement Program Manager Responsibilities

Independently manage Talent, People Comms, and Engagement projects with the intent of embedding GitLab’s practices and ways of working into onboarding and other team member touchpoints
Plan and project manage key team member surveys run through Culture Amp including engagement surveys and onboarding surveys
Organize and manage workstreams for various projects related to key OKRs within the People Comms & Engagement function
Contribute to Talent & Engagement plans and create updates to team members across all levels of the company
Coordinate with external vendor as needed in the production of people communications and engagement content
Develop and lead the successful execution of needed informational content to ensure team members are equipped with resources, tools, and training to thrive at GitLab
Work cross-functionally with various teams to ensure learning programs embedded in onboarding and successfully launch new organizational learning programs as a part of onboarding
Evaluate the effectiveness of onboarding and engagement programs to ensure they meet the needs of team members, strategic organization priorities, and stakeholders
Build relationships with key stakeholders to ensure delivery of commitments
Mentor and coach team members on core concepts that are taught during onboarding and be the source of fostering a positive work environment where everyone feels inspired by their own growth & potential
Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with teams across GitLab
Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do

People Communications & Engagement Program Manager Requirements

Experience working in a fast-paced environment
A strong track record of successful project execution and strong project management skills
Experience working independently to lead and complete projects with multiple stakeholders
Ability to influence people at varying levels of seniority using data to inform recommendations to others
Strong organizational skills, time management, and priority setting
Strong customer service and communication skills
Ability to understand a high-level issue and conduct root cause analysis to understand issues
Ability to use GitLab
Aligns with GitLab values

Senior People Communications & Engagement Program Manager

The Senior People Communications & Engagement Program Manager reports to the Senior Manager, People Communications & Engagement.

Senior People Communications & Engagement Program Manager Job Grade

The Senior People Communications & Engagement Program Manager is a grade 7.

Senior People Communications & Engagement Program Manager Responsibilties

Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with global teams across GitLab
Own the internal editorial calendar and be the chief storyteller, whether it’s through our company newsletter, manager communication, executive videos and/or other communications channels
Partner closely with internal stakeholders, leaders, and E-Group members to develop change management communications with clarity and empathy
Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
Support engagement activities that are intended to improve team member engagement and build culture
Organize and operate culture champions program to ensure we have a trusted group of team members to ideate and collaborate with
Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do
Partner with and provide dedicated communications support to certain various cross-functional team and leaders of their functions providing communications expertise to functional teams

Senior People Communications & Engagement Program Manager Requirements

Relevant communications experience
Demonstrate the capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level
Self-motivated and ability to work as a Manager of one
Supremely organized and have fine-tuned project and program management skills
Proven track record of delivering internal communications that are representative of company values and culture in a global or international setting
Uncanny ability to develop relationships and work with team members at all levels, including executive leadership, across a wide variety of teams and departments
Excellent writing, verbal, and listening skills
Adaptable and can think quickly on your feet
Know how and when to take initiative to get projects done by masterfully using all possible resources
Ability to use GitLab
Aligns to GitLab’s Values

Staff People Communications & Engagement Manager

The Staff People Communications & Engagement Manager reports to the Senior Manager, People Communications & Engagement.

Staff People Communications & Engagement Manager Job Grade

The Staff People Communications & Engagement Manager is a grade 8.

Staff People Communications & Engagement Manager Responsibilities

Extends that of the Senior People Communications & Engagement Program Manager responsibilities
Partner with the People Communications & Engagement leader in providing ‘internal PR’ support, including crisis communications
Partner with and provide dedicated communications support to certain various cross-functional team and leaders of their functions providing communications expertise to functional teams

Staff People Communications & Engagement Manager Requirements

Extends that of the Senior People Communications & Engagement Program Manager requirements
Out-of-the-box thinker who is both creative and strategic
Intellectual curiosity and want to learn anything and everything

Manager, People Communications & Engagement

The Manager, People Communications & Engagement reports to the Senior Director, Talent Brand and Enablement.

Manager, People Communications & Engagement Job Grade

The Manager, People Communications & Engagement is a grade 8.

Manager, People Communications & Engagement Responsibilities

Drive a communications and engagement strategy, roadmap, and communications calendar to help maintain and improve team member engagement
Lead, hire, and coach people communications & engagement team
Collaborate with various leaders and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, etc.
Help moderate internal communications across general & administrative teams to ensure GitLab values are upheld as well as compliance with our code of conduct
Drive engagement activities that are intended to improve team member engagement and build culture
Provide ‘internal PR’ support as needed, including supporting corporate comms on crisis communications
Act as a communications consultant to team members to help develop campaigns for internal programs or initiatives (e.g. GitLab referral program)
Ensure the effective evaluation of onboarding and engagement programs takes place consistently to ensure they meet the needs of team members, strategic organization priorities, and stakeholders
Curate and publish key internal news (e.g., “Here are the 3 things you need to know” digest) on a weekly basis
Partner closely with the Talent Brand Manager to ensure integrity and cohesion between our external talent brand and internal team member experience and effectively articulate GitLab’s culture and value proposition
Build relationships with key stakeholders to ensure delivery of commitments
Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
Plan, communicate, and coordinate celebratory occasions, company communication initiatives, volunteer activities, and other team member engagement opportunities
Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do

Manager, People Communications & Engagement Requirements

Relevant communications experience
Demonstrate the capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level.
Self motivated and works as a team of one.
Demonstrated capability to deliver internal communications that are representative of company values and culture in a global or international setting
Enthusiasm for leading internal communications in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
Excellent narration and writing skills
Ability to navigate cultural differences and build global but locally relevant solutions
Experienced social and communication skills (verbal and written), across all levels with significant experience in executive level communications
Excellent organizational skills, time management, and priority setting
Deadline oriented, and able to work in a fast-paced environment with ever-changing priorities
Ability to work as a Manager of one, as well as work collaboratively
Proficiency in communication tools such as Slack, Zoom, and Google Workspace is a must
You share and can role model our values, and work in accordance with those values
Ability to use GitLab

Senior Manager, People Communications & Engagement

The Senior Manager, People Communications & Engagement reports to the Senior Director, Talent Brand and Enablement.

Senior Manager, People Communications & Engagement Job Grade

The Senior Manager, People Communications & Engagement is a grade 9.

Senior Manager, People Communications & Engagement Responsibilities

Drive a communications and engagement strategy, roadmap, and communications calendar to help maintain and improve team member engagement
Lead, hire, and coach the growing people communications & engagement team
Collaborate with various leaders and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, etc.
Help moderate internal communications across general & administrative teams to ensure GitLab values are upheld as well as compliance with our code of conduct
Drive engagement activities that are intended to improve team member engagement and build culture
Provide ‘internal PR’ support, including crisis communications
Act as a communications consultant to team members to help develop campaigns for internal programs or initiatives (e.g. GitLab referral program)
Curate and publish key internal news (e.g., “Here are the 3 things you need to know” digest) on a weekly basis
Partner closely with the Talent Brand Manager to ensure integrity and cohesion between our external talent brand and internal team member experience and effectively articulate GitLab’s culture and value proposition
Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
Plan, communicate, and coordinate celebratory occasions, company communication initiatives, volunteer activities, and other team member engagement opportunities

Senior Manager, People Communications & Engagement Requirements

Relevant communications experience
Demonstrate the capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level.
Self motivated and works as a team of one.
Demonstrated capability to deliver internal communications that are representative of company values and culture in a global or international setting
Enthusiasm for leading internal communications in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
Excellent narration and writing skills
Ability to navigate cultural differences and build global but locally relevant solutions
Experienced social and communication skills (verbal and written), across all levels with significant experience in executive level communications
Excellent organizational skills, time management, and priority setting
Deadline oriented, and able to work in a fast-paced environment with ever-changing priorities
Ability to work as a Manager of one, as well as work collaboratively
Proficiency in communication tools such as Slack, Zoom, and Google Workspace is a must
You share and can role model our values, and work in accordance with those values
Ability to use GitLab

Director, People Communications & Engagement

The Director, People Communications & Engagement reports to the Senior Director, Talent Brand and Enablement.

Director, People Communications & Engagement Job Grade

The Director, People Communications & Engagement is a grade 10.

Director, People Communications & Engagement Responsibilities

Design and execute an internal communications strategy that connects every GitLab team member to our mission, culture, values, and priorities.
Drive a three-year internal communications roadmap
Provide strategic internal communications counsel to E-Group
Lead, hire, and coach the growing internal communications team
Manage planning and execution of Quarterly All Hands (GitLab Assembly)
Instill a data-driven mindset and robust two-way communication approach to how we communicate and share information with team members
Establish operating rhythm with key business functions to ensure key projects and priorities are effectively communicated
Lead ‘internal PR’ support, including crisis communications
Develop innovative ways of engaging team members across various communications channels

Director, People Communications & Engagement Requirements

Relevant Experience with internal and/or executive communications
Experience building a high-growth, scaling global internal communications function
Outstanding leadership skills and someone who takes initiative, makes hard decisions, and is accountable
Proven track record of working closely with an executive leadership team
Ability to influence senior leaders using data and expertise
Demonstrated capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level
Willingness to roll sleeves up and work on complex issues and crises on deadline
High emotional intelligence, matched with the ability to execute
Enthusiasm for leading a team in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
Bias for action with an ability to work in a fast-paced environment with ever-changing priorities
Highly collaborative and team-oriented
Adapt to change quickly and be a change agent for others
Know and advocate on behalf of GitLab team members
Proficiency in communication tools such as Slack, Zoom, and Google Workspace is a must
You share and can role model our values, and work in accordance with those values
Ability to use GitLab

Performance Indicators

Team member engagement survey score
Team member retention
Team member sentiment about working at GitLab
Qualitative feedback from GitLab senior leaders
Ad hoc feedback from team members on specific programs and initiatives

Career Ladder

The next step in the Internal Communications job family is to move to a senior leader job family of which we do not yet have defined at GitLab.

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

Qualified candidates will be invited to schedule a 30 minute screening call with one of our recruiters
Next, qualified candidates will meet with the hiring manager
Next, qualified candidates will be asked to supply a writing sample and complete a short writing assignment (e.g. up to 500 words, which will be detailed by the hiring manager)
Next, qualified candidates will meet with 2 - 4 team members.

Additional details about our process can be found on our hiring page.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

Mission: Everyone can contribute
Results: Fast growth, ambitious vision
Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
Work/Life Harmony: Flexible workday, Family and Friends days
Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Last modified September 23, 2024: Fix broken links (d748cf8c)

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