People Compliance

People Compliance forms part of the People Operations Team at GitLab, and is directly responsible for managing all compliance-related efforts relating to People Operations processes and affecting all GitLab team members. This team will be collaborating very closely with all People Operations and People Success teams, as well as Talent Acquisition, Total Rewards, and Legal teams.

Senior Background Check Specialist

The Senior Background Specialist reports to Director, People Operations

Job Grade

The Senior Background Specialist is a grade 6.

Senior Background Check Specialist Responsibilities

Partner with both the Candidate Experience Specialist and People Connect Teams to ensure verifications are completed with urgency for all new hires
Manage all background check and verification processes in partnership with our external background check vendors, ensuring they are handled in strict accordance with applicable local, state, federal and country specific guidelines.
Oversee our Right to Work process for EU countries
Create and implement training materials and documentation related to background check process, investigation, compliance and regulatory needs.
Maintain a relationship with external background check vendors.
Collaborate with our Legal team, Team Member Relations Team, and People Compliance Partner to keep our verification process up to date with global laws and regulations including escalations as needed.
Conduct regular audits to ensure that all processes are being followed, and educate adjacent teams on matters related to the background check and verification process.
Ensure new hires receive timely and thoughtful messaging throughout the pre-hire process.

Senior Background Check Specialist Requirements

Experience becoming a subject matter expert in or owner of a technical tool.
Experience working on background checks globally.
Experience with the following tools is a plus: Sterling, Greenhouse, Workday, and GitLab.
Ability to work within a distributed team in a fast-paced, changing environment.
Excellent interpersonal skills and ability to establish strong relationships at all levels and across functions.
Strong verbal and written communications with the ability to effectively communicate at multiple levels within the company to ensure compliance needs are met.
High level of independence, with an ability to work autonomously with high attention to detail.
Ability to appropriately handle highly sensitive and confidential information.

People Compliance Specialist

The People Compliance Specialist reports to the Vice President of People Operations, Technology and Analytics.

Job Grade

The People Compliance Specialist is a grade 6.

People Compliance Specialist Responsibilities

Support queries relating to compliance, audit and due diligence specific projects in issues, slack and MR’s.
Point of contact for Legal, Security Compliance and all internal audit-related queries.
DRI for all People Group-related compliance projects. Coordinate, collaborate, administer, and support the enablement of various compliance efforts and projects.
Spearhead complete review and redress of all US and non-US People processes and policies.
Implement compliance initiatives and templates that can be utilised for initiatives including: document retention policy for team member information, data protection, and annual training on these.
Complete all mandatory country-specific lawful and required reports and compliance initiatives, such as the US-required EEOC and AAP reports.
Ongoing audits and compliance initiatives as directed in Total Rewards, People Operations, and Talent Acquisition.
Collaborate with the People Tools team to ascertain and integrate tools in relation to compliance needs and initiatives, including automation and reporting.
Engage with internal legal counsel, vendors, and external professionals and legal counsel as needed.
Work closely with the Senior Leadership in the People Group and suggest iterations on processes and initiatives to ensure we remain compliant.
Announce changes and improvements in the #whats-happening-at-gitlab Slack channel.
Complete ad-hoc projects, reporting, and tasks.

People Compliance Specialist Requirements

You share our values, and work in accordance with those values.
The capacity to challenge the status quo with all levels of leadership to ensure compliance.
The capability to work autonomously and to drive your own performance & development would be important in this role.
Willing to make People Compliance as open and transparent as possible.
Proven organizational skills with high attention to detail and the capacity to prioritize.
The aptitude to work in a fast-paced, global environment with substantial attention to detail is essential.
High sense of urgency and accuracy.
Exemplary team player who can jump in and support the team on a variety of topics and tasks.
Prior experience in HR Compliance, Team Member Data Retention or a People Operations role that included compliance.
Clear understanding of HR laws in one or multiple countries where GitLab is active.
Excellent written and verbal communication skills.
Exceptional customer service skills.
Enthusiasm for and broad experience with software tools.
Proven experience to quickly adapt new software tools.
Willing to work with git and GitLab whenever possible.
Ability to use GitLab.
Willingness to work odd hours when needed (for example, to call an embassy in a different continent).
Bachelor’s degree or 2 years related experience.
Experience at a growth-stage tech company is preferred.

People Compliance Specialist Performance Indicators

Primary performance indicators for this role:

People Compliance Partner

The People Compliance Partner reports to the Vice President of People Operations, Technology and Analytics.

Job Grade

The Senior Compliance Specialist is a grade 7.

People Compliance Partner Responsibilities

Maintain appropriate level of process, program, and policy knowledge in order to assist team members.
Monitor and understand legislation in countries and states/provinces where we have entities e.g. benefits / time off / offer letters / contracts.
Proactively identify people compliance inefficiencies and inconsistencies and collaborate towards improved and more productive practices that improve GitLab’s compliance.
Support queries relating to compliance, audit and due diligence specific projects in issues, slack and MR’s.
Support People Tools & Technology team with all HRIS-related needs, including reporting, data analyses, and personnel information compliance
Support new HRIS implementation by providing historical functional and technical expertise including system configurations, managing settings, business process enhancements, troubleshooting issues, and ensuring overall data quality and integrity
Maintain People data security and compliance by regularly analyzing and auditing data in the HRIS
Point of contact for Legal, Security Compliance and all internal audit-related queries.
DRI for all People Group-related compliance projects. Coordinate, collaborate, administer, and support the enablement of various compliance efforts and projects.
Spearhead complete review and redress of all US and non-US People processes and policies.
Implement compliance initiatives and templates that can be utilised for initiatives including: document retention policy for team member information, data protection, and annual training on these.
Complete all mandatory country-specific lawful and required reports and compliance initiatives, such as the US-required EEOC and AAP reports.
Ongoing audits and compliance initiatives as directed in Total Rewards, People Operations, and Talent Acquisition.
Collaborate with the People Tools team to ascertain and integrate tools in relation to compliance needs and initiatives, including automation and reporting.
Engage with internal legal counsel, vendors, and external professionals and legal counsel as needed.
Work closely with the Senior Leadership in the People Group and suggest iterations on processes and initiatives to ensure we remain compliant.
Announce changes and improvements in the #whats-happening-at-gitlab Slack channel.
Complete ad-hoc projects, reporting, and tasks.

People Compliance Partner Requirements

You share our values, and work in accordance with those values.
The capacity to challenge the status quo with all levels of leadership to ensure compliance.
The capability to work autonomously and to drive your own performance & development would be important in this role.
Willing to make People Compliance as open and transparent as possible.
Proven organizational skills with high attention to detail and the capacity to prioritize.
The aptitude to work in a fast-paced, global environment with substantial attention to detail is essential.
High sense of urgency and accuracy.
Exemplary team player who can jump in and support the team on a variety of topics and tasks.
Prior extensive experience in HR Compliance, Team Member Data Retention or a People Operations role that included compliance.
Clear understanding of HR laws in one or multiple countries where GitLab is active.
Excellent written and verbal communication skills.
Exceptional customer service skills.
Enthusiasm for and broad experience with software tools.
Proven experience to quickly adapt new software tools.
Willing to work with git and GitLab whenever possible.
Ability to use GitLab.
Willingness to work odd hours when needed (for example, to call an embassy in a different continent).
Bachelor’s degree or 3-5 years related experience.
Experience at a growth-stage tech company is preferred.

People Compliance Partner Performance Indicators

Primary performance indicators for this role:

Manager, People Compliance

The Manager, People Compliance reports to the Vice President of People Operations, Technology and Analytics.

Job Grade

The Manager, People Compliance is a grade 8.

Manager, People Compliance Responsibilities

Coach and mentor the People Compliance team to effectively address people compliance and relation audit and overall project initiatives.
Manage a team of People Compliance specialists including Leave Administration speciality.
Acts as a subject matter leader to provide strategic coaching to management of all levels on addressing a variety of people issues while effectively mitigating business and company risk.
Lead department-specific and org-wide strategic initiatives, soliciting buy-in, partnering with cross-functional partners and driving scalable solutions.
Strive for strategic partnerships and support business units on people compliance concerns as they arise.
Ensure oversight and governance of policies and practices globally, including interpreting and applying understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for People Compliance inquiries.
Monitor and understand legislation in countries and states/provinces where we have entities e.g. benefits / time off / offer letters / contracts.
Investigate best practice and innovative people policies to ensure GitLab is fully prepared and compliant as we scale. Create and implement internal policies related to leave administration, disability support, and more.
Analyze data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to develop scalable solutions, programs and policies to improve the team member experience.
Continually audit and monitor compliance with policies and procedures.
Proactively identify people compliance inefficiencies and inconsistencies and collaborate towards improved and more productive practices that improve GitLab’s compliance.
Supervise all mandatory country-specific lawful and required reports and compliance initiatives, such as the US-required EEOC and AAP reports.
Direct ongoing audits and compliance initiatives as directed in Total Rewards, People Operations, and Talent Acquisition.
Address any gaps and escalate to the Vice President of People Operations, Technology & Analytics as required.
Quarterly compliance report presented to Senior Leadership of People Group.
Manage vendor renewals and agreements.
Collaborate with the People Tools team to ascertain and integrate tools in relation to compliance needs and initiatives, including automation and reporting.
Engage with internal legal counsel, vendors, and external professionals and legal counsel as needed.
Work closely with the Senior Leadership in the People Group and suggest iterations on processes and initiatives to ensure we remain compliant.
Announce changes and improvements in the #whats-happening-at-gitlab Slack channel.
Complete ad-hoc projects, reporting, and tasks.

Manager, People Compliance Requirements

Extends that of the People Compliance Partner requirements.
Extensive experience in people operations in a high speed, high growth, global, technology-based environment.
Successful and proven mentoring commitment.
High EI, as well as exceptional interpersonal and communication skills.
Analytical skills and intensive experience working with reports and manipulating data in Google Sheets.
Ability to prioritize and drive ownership of projects.
Proven analytical capabilities; experience with large amounts of data and in developing audit reports, metrics, and reporting mechanisms.
Comfortable as a hands-on manager and willing to roll up your sleeves to get things done.

Manager, People Compliance Performance Indicators

Primary performance indicators for this role:

Career Ladder

The next step in the People Compliance job family is to move to the People Leadership job family.

Hiring Process

Qualified candidates will be invited to schedule a 30 minute screening call with one of our recruiters
Next, candidates will be invited to schedule a 45 minute interview with our Vice President, People Operations, Technology and Analytics
After that, candidates will be invited to schedule a 30 minute interview with members of the People Operations, People Success, Legal, Total Rewards, Talent Acquisition, and People Partner teams
Finally, our CPO may choose to conduct a final interview

About Gitlab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

Mission: Everyone can contribute
Results: Fast growth, ambitious vision
Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
Work/Life Harmony: Flexible workday, Family and Friends days
Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Last modified August 2, 2023: Fix markdown lint errors (78cb7eda)