Japan Country Manager

At GitLab, we are fundamentally changing the way our customers get their software to market by putting the entire DevOps lifecycle into a single application. With over 100,000 organizations using the product, GitLab is one of the fastest growing companies in technology. We make our customers successful in achieving their business outcomes with the GitLab product as they move to truly modern DevOps. We know that our customers trust GitLab to take their ideas all the way from plan to shipped product in production. We take that responsibility seriously. We have an incredible existing and rapidly growing customer base with a passionate, supportive open-source community and incredibly talented teams located in 40 countries focused on supporting them.

We’re looking for an experienced leader to lead GitLab’s Enterprise go to market efforts in Japan. As Japan Country Manager, you will be responsible for bringing your strategic vision and innovative approach to build a high-performing sales team into a destination for top sales talent. Reporting to the Chief Revenue Officer, you will play a key role in hiring and leading the Japan Enterprise Sales team, driving leads, new and expansion revenue, service delivery, customer goals, and market expansion to deliver massive value to our customers and to GitLab.

If you have an action mindset and are excited by the idea of quickly scaling a rapidly growing region, this is a rare opportunity to join a bold, fast-moving, transparent, values-driven leadership team and company while engaging with some of the best partners in the world.

Job Grade

The Country Manager is a grade 11.

Responsibiltiies

  • Establish and execute GitLab’s enterprise sales strategy in Japan to build and grow GitLab’s presence and to achieve business targets. Gather market data and identify untapped market potential.
  • Recruit, onboard, and develop a results-focused enterprise sales team and cross functional resources; foster a successful and positive team environment.
  • Work closely with regional channel marketing managers, XDR leadership, and product managers to align on and execute GitLab’s Japan sales strategy.
  • Educate team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing.
  • Prepare forecasts, territory/industry management, and growth plans.
  • Establish and report on metrics to measure team performance; correct deficiencies where necessary.
  • Ensures that the regional sales plan is aligned with and supports the corporate revenue goal.
  • Work cross-functionally with sales leaders, marketing and product teams to develop go-to-market strategies and execution. Lead ongoing analysis of business performance to support daily operations and quarterly business reviews.

Requirements

  • Fluent in Japanese and English
  • Demonstrated progressive progressive sales leadership and operations experience within the software / open source / DevOps industry. Strong experience with Salesforce.com, and building trackable, repeatable sales processes.
  • Experience building and managing sales teams in Japan; proven record of recruiting and enabling top talent.
  • Experience selling to Fortune 500; willing to “roll up the sleeves” and sell.
  • Experience working closely with Japanese reseller partners.
  • Proven track record of meeting and exceeding performance objectives (hiring targets, pipeline targets, revenue targets, etc.)
  • Experience utilizing Salesforce.com and marketing automation systems.
  • Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations.
  • Must be adaptable, professional, courteous, motivated and work well on their own or as a member of a team.
  • Ability to thrive in a fast-paced environment and with a challenging workload.
  • Reside in Japan and with the ability to travel throughout the country as needed.
  • You share our values, and work in accordance with those values.
  • Ability to use GitLab
  • Ability to travel if needed and comply with the company’s travel policy

Performance Indicators

As with all roles in the Sales Department the Japan Country Manager participates in the Sales KPIs.

Career Ladder

The Country Manager would move into the VP, Enterprise Sales Job Family, or the VP, MM and SMB Sales Job Family.

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.” The line after the hiring process should include: “Additional details about our process can be found on our hiring page.

  • Qualified candidates receive a short questionnaire from our Global Recruiters
  • Selected candidates will be invited to schedule a screening call with our Global Recruiters
  • Next, candidates will be invited to schedule a first interview with the VP, Enterprise Sales
  • Candidates will then be invited to schedule a second interview with a Regional Sales Director in a different region
  • Candidates will then be invited to schedule a third interview with our CRO
  • Finally, candidates may have an interview with our CEO

 


About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

  1. Mission: Everyone can contribute
  2. Results: Fast growth, ambitious vision
  3. Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
  4. Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
  5. Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
  6. Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
  7. Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
  8. Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
  9. Work/Life Harmony: Flexible workday, Family and Friends days
  10. Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Last modified December 18, 2023: Fix DevOps capitalization (8bfc311b)