People Communications & Engagement

Levels

People Communications & Engagement Associate

The People Communications & Engagement Associate reports to the Senior Manager, People Communications & Engagement.

People Communications & Engagement Associate Job Grade

The People Communications & Engagement Associate is a grade 5.

People Communications & Engagement Associate Responsibilities

  • Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with global teams across GitLab
  • Own the internal editorial calendar, through vehicles such as our company newsletter, manager communication, executive videos and/or other communications channels
  • Partner closely with internal stakeholders to develop change management communications with clarity and empathy
  • Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
  • Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do

People Communications & Engagement Associate Requirements

  • Relevant communications experience
  • Self-motivated and ability to work as a Manager of one
  • Excellent writing, verbal, and listening skills
  • Adaptable and can think quickly on your feet
  • Know how and when to take initiative to get projects done by masterfully using all possible resources
  • Supremely organized and have fine-tuned project and program management skills
  • Ability to use GitLab
  • Aligns to GitLab’s Values

People Communications & Engagement Program Manager

The People Communications & Engagement Program Manager reports to the Senior Manager, People Communications & Engagement.

People Communications & Engagement Program Manager Job Grade

The People Communications & Engagement Program Manager is a grade 6.

People Communications & Engagement Program Manager Responsibilities

  • Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with global teams across GitLab
  • Own the internal editorial calendar and be the chief storyteller, whether it’s through our company newsletter, manager communication, executive videos and/or other communications channels
  • Partner closely with internal stakeholders and leaders to develop change management communications with clarity and empathy
  • Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
  • Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do

People Communications & Engagement Program Manager Requirements

  • Relevant communications experience
  • Self-motivated and ability to work as a Manager of one
  • Proven track record of delivering internal communications that are representative of company values and culture in a global or international setting
  • Uncanny ability to develop relationships and work with team members at all levels, including executive leadership, across a wide variety of teams and departments
  • Excellent writing, verbal, and listening skills
  • Adaptable and can think quickly on your feet
  • Know how and when to take initiative to get projects done by masterfully using all possible resources
  • Supremely organized and have fine-tuned project and program management skills
  • Ability to use GitLab
  • Aligns to GitLab’s Values

Senior People Communications & Engagement Program Manager

The Senior People Communications & Engagement Program Manager reports to the Senior Manager, People Communications & Engagement.

Senior People Communications & Engagement Program Manager Job Grade

The Senior People Communications & Engagement Program Manager is a grade 7.

Senior People Communications & Engagement Program Manager Responsibilties

  • Develop and execute proactive and strategic communication initiatives, programs, and events in collaboration with global teams across GitLab
  • Own the internal editorial calendar and be the chief storyteller, whether it’s through our company newsletter, manager communication, executive videos and/or other communications channels
  • Partner closely with internal stakeholders, leaders, and E-Group members to develop change management communications with clarity and empathy
  • Have an eye and ear to the ground across GitLab team members and teams with the goal of maximizing the team member experience and to ensure GitLab remains a place where all team members belong and are included
  • Support engagement activities that are intended to improve team member engagement and build culture
  • Organize and operate culture champions program to ensure we have a trusted group of team members to ideate and collaborate with
  • Be a shining example for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do
  • Partner with and provide dedicated communications support to certain various cross-functional team and leaders of their functions providing communications expertise to functional teams

Senior People Communications & Engagement Program Manager Requirements

  • Relevant communications experience
  • Demonstrate the capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level
  • Self-motivated and ability to work as a Manager of one
  • Supremely organized and have fine-tuned project and program management skills
  • Proven track record of delivering internal communications that are representative of company values and culture in a global or international setting
  • Uncanny ability to develop relationships and work with team members at all levels, including executive leadership, across a wide variety of teams and departments
  • Excellent writing, verbal, and listening skills
  • Adaptable and can think quickly on your feet
  • Know how and when to take initiative to get projects done by masterfully using all possible resources
  • Ability to use GitLab
  • Aligns to GitLab’s Values

Staff People Communications & Engagement Manager

The Staff People Communications & Engagement Manager reports to the Senior Manager, People Communications & Engagement.

Staff People Communications & Engagement Manager Job Grade

The Staff People Communications & Engagement Manager is a grade 8.

Staff People Communications & Engagement Manager Responsibilities

  • Extends that of the Senior People Communications & Engagement Program Manager responsibilities
  • Partner with the People Communications & Engagement leader in providing ‘internal PR’ support, including crisis communications
  • Partner with and provide dedicated communications support to certain various cross-functional team and leaders of their functions providing communications expertise to functional teams

Staff People Communications & Engagement Manager Requirements

  • Extends that of the Senior People Communications & Engagement Program Manager requirements
  • Out-of-the-box thinker who is both creative and strategic
  • Intellectual curiosity and want to learn anything and everything

Senior Manager, People Communications & Engagement

The Senior Manager, People Communications & Engagement reports to the Senior Director, Talent Brand and Enablement.

Senior Manager, People Communications & Engagement Job Grade

The Senior Manager, People Communications & Engagement is a grade 9.

Senior Manager, People Communications & Engagement Responsibilities

  • Drive a communications and engagement strategy, roadmap, and communications calendar to help maintain and improve team member engagement
  • Lead, hire, and coach the growing people communications & engagement team
  • Collaborate with various leaders and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, etc.
  • Help moderate internal communications across general & administrative teams to ensure GitLab values are upheld as well as compliance with our code of conduct
  • Drive engagement activities that are intended to improve team member engagement and build culture
  • Provide ‘internal PR’ support, including crisis communications
  • Act as a communications consultant to team members to help develop campaigns for internal programs or initiatives (e.g. GitLab referral program)
  • Curate and publish key internal news (e.g., “Here are the 3 things you need to know” digest) on a weekly basis
  • Partner closely with the Talent Brand Manager to ensure integrity and cohesion between our external talent brand and internal team member experience and effectively articulate GitLab’s culture and value proposition
  • Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
  • Plan, communicate, and coordinate celebratory occasions, company communication initiatives, volunteer activities, and other team member engagement opportunities

Senior Manager, People Communications & Engagement Requirements

  • Relevant communications experience
  • Demonstrate the capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level.
  • Self motivated and works as a team of one.
  • Demonstrated capability to deliver internal communications that are representative of company values and culture in a global or international setting
  • Enthusiasm for leading internal communications in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
  • Excellent narration and writing skills
  • Ability to navigate cultural differences and build global but locally relevant solutions
  • Experienced social and communication skills (verbal and written), across all levels with significant experience in executive level communications
  • Excellent organizational skills, time management, and priority setting
  • Deadline oriented, and able to work in a fast-paced environment with ever-changing priorities
  • Ability to work as a Manager of one, as well as work collaboratively
  • Proficiency in communication tools such as Slack, Zoom, and Google Workspace is a must
  • You share and can role model our values, and work in accordance with those values
  • Ability to use GitLab

Director, People Communications & Engagement

The Director, People Communications & Engagement reports to the Senior Director, Talent Brand and Enablement.

Director, People Communications & Engagement Job Grade

The Director, People Communications & Engagement is a grade 10.

Director, People Communications & Engagement Responsibilities

  • Design and execute an internal communications strategy that connects every GitLab team member to our mission, culture, values, and priorities.
  • Drive a three-year internal communications roadmap
  • Provide strategic internal communications counsel to E-Group
  • Lead, hire, and coach the growing internal communications team
  • Manage planning and execution of Quarterly All Hands (GitLab Assembly)
  • Instill a data-driven mindset and robust two-way communication approach to how we communicate and share information with team members
  • Establish operating rhythm with key business functions to ensure key projects and priorities are effectively communicated
  • Lead ‘internal PR’ support, including crisis communications
  • Develop innovative ways of engaging team members across various communications channels

Director, People Communications & Engagement Requirements

  • Relevant Experience with internal and/or executive communications
  • Experience building a high-growth, scaling global internal communications function
  • Outstanding leadership skills and someone who takes initiative, makes hard decisions, and is accountable
  • Proven track record of working closely with an executive leadership team
  • Ability to influence senior leaders using data and expertise
  • Demonstrated capability to drive initiatives, develop thoughtful communication strategies, and deliver results at a senior level
  • Willingness to roll sleeves up and work on complex issues and crises on deadline
  • High emotional intelligence, matched with the ability to execute
  • Enthusiasm for leading a team in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
  • Bias for action with an ability to work in a fast-paced environment with ever-changing priorities
  • Highly collaborative and team-oriented
  • Adapt to change quickly and be a change agent for others
  • Know and advocate on behalf of GitLab team members
  • Proficiency in communication tools such as Slack, Zoom, and Google Workspace is a must
  • You share and can role model our values, and work in accordance with those values
  • Ability to use GitLab

Performance Indicators

Career Ladder

The next step in the Internal Communications job family is to move to a senior leader job family of which we do not yet have defined at GitLab.

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

  • Qualified candidates will be invited to schedule a 30 minute screening call with one of our recruiters
  • Next, qualified candidates will meet with the hiring manager
  • Next, qualified candidates will be asked to supply a writing sample and complete a short writing assignment (e.g. up to 500 words, which will be detailed by the hiring manager)
  • Next, qualified candidates will meet with 2 - 4 team members.

Additional details about our process can be found on our hiring page.

 


About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

  1. Mission: Everyone can contribute
  2. Results: Fast growth, ambitious vision
  3. Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
  4. Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
  5. Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
  6. Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
  7. Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
  8. Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
  9. Work/Life Harmony: Flexible workday, Family and Friends days
  10. Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Last modified October 31, 2023: Update links for all migrated sections (5f71f5a9)