Demo Architect
Demo architect or Demonstration architects are the trusted advisors to the Solutions Architect team. Demo architects owns creation, maintenance and enablement of delivery of customized customer facing demos, workshops and other customer facing collateral. Demo Architects are critical in scaling pre-sales functions across the organization and delivering customer revenue.
This is a cross functional role that collaborates with Solutions Architects, IT Systems Engineering, and Marketing to make sure a central repository of all the content is curated, maintained and made visible at a regular cadence.
Levels
Associate Demo Architect
The Associate Demo Architect reports to the Manager or Director, Solutions Architect.
Associate Demo Architect Job Grade
The Associate Demo Architect is a grade 5
Associate Demo Architect Responsibilities
- DRI for a central repository for all demo collaterals as the single source of truth for demos, workshops and hands on labs.
- Seek regular feedback from and provide updates to SA Leadership on the demo needs of the organization.
- Communicate updates and demo architecture roadmaps to the SA organization on at least a quarterly basis.
- Collaborate with the it-systems-engineering team to ensure GitLab instances are configured and available for demonstrations and workshops.
- Ensure systems contain reliable, current data for repeatability in storytelling.
Associate Demo Architect Requirements
- Basic/intermediate knowledge of software development lifecycle
- Basic/intermediate knowledge of the entire GitLab application
- Basic understanding of continuous integration, continuous deployment, and cloud-native technology
- Experience with modern development practices strongly preferred, including Kubernetes, Docker, Package Management, Application Security (SAST, DAST), Cloud infrastructure, and serverless
- Excellent time management and self-organization skills while performing a wide range of tasks and quickly pivoting to respond to higher priorities
- Ability to use GitLab
- Ability to travel if needed and comply with the company’s travel policy
Demo Architect
The Demo Architect reports to the Manager or Director, Solutions Architect.
Demo Architect Job Grade
The Demo Architect is a grade 6
Demo Architect Responsibilities
- Extends Associate Demo Architect Responsibilities
- DRI for Global Solutions Architecture demos, customer facing hands-on workshop collaterals that portrays current companies visions and marketing strategies.
- Collaborate With cross functional GitLab team members to ensure demos remain current in accordance with the GitLab platform release cadence.
- Create and deliver documentation and enablement to the Solutions Architecture team on how to use the demos, workshop, and other related artifacts.
- DRI for providing clear and up-to-date handbook information on how to leverage all demo architecture resources, demo architecture roadmaps, and FAQs.
Demo Architect Requirements
- Extends Associate Demo Architect Requirements
- IT industry software development experience
- Technical sales experience
- Deep knowledge of software development lifecycle
- In-depth knowledge of the entire GitLab application
- Understanding of continuous integration, continuous deployment, and cloud-native technology
- Experience with waterfall, Agile (SCRUM, Kanban, etc.) and able to discuss workflows for different software development processes
Senior Demo Architect
The Senior Demo Architect reports to the Manager or Director, Solutions Architect.
Senior Demo Architect Job Grade
The Senior Demo Architect is a grade 7
Senior Demo Architect Responsibilities
- Extends the Demo Architect responsibilities
- Assists with creating, maintaining demo collateral for Solutions Architect and Solutions Architect Manager onboarding
- Assists with Solutions Architect led hands on customer workshops, demos
- Solve technical customer issues of broad scope and high complexity
- Directly responsible for several broader team-learning initiatives and activities
- Propose improvements and innovation for customer calls and product demonstrations based on current market trends
- Maintain in-depth knowledge of the entire GitLab application
- Represent GitLab as a speaker at field events or as an author in GitLab-focused publications and blogs
- Develop a strategy leveraging market and industry knowledge and trends
Senior Demo Architect Requirements
- Extends the Demo Architect requirements
- Has experience with the additional responsibilities of a Senior Demo Architect
Performance Indicators
- This role will collaborate with enterprise, commercial and public sector teams of the Solutions Architecture organization to contribute to Sales KPIs especially to drive new (i.e., new logos) and growth bookings
- This role will collaborate with cross functional teams and Solutions Architects to drive okrs along with company wide okrs
Career Ladder
A Demo Architect can progress through the various individual contributor levels.
Hiring Process
Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
Individual Contributor Hiring Process
- Selected candidates will be invited to schedule a screening call with our Global Recruiters.
- Next, candidates will be invited to schedule a first interview with the SA team Manager or Director.
- Candidates may be invited to schedule an interview with a Demo Architect peer or other SA team Manager or Director.
- Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
- Candidates may be invited to additional interviews.
- Successful candidates will be made an offer after references are verified.
Additional details about our process can be found on our hiring page.
About GitLab
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 Reasons to Work for GitLab:
- Mission: Everyone can contribute
- Results: Fast growth, ambitious vision
- Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
- Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
- Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
- Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
- Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
- Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
- Work/Life Harmony: Flexible workday, Family and Friends days
- Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.
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