Technical Enablement Program Manager
The Technical Enablement Program Manager is responsible for leading and managing technical learning programs for GitLab technical sales and customer success professionals (Solution Architects and Customer Success Managers) across the technical sales professional lifecycle.
Levels
Senior Technical Enablement Program Manager
The Senior Technical Enablement Program Manager reports to the Manager, Field Enablement Programs.
Senior Technical Enablement Program Manager Job Grade
The Senior Technical Enablement Program Manager is a grade 7.
Senior Technical Enablement Program Manager Responsbilities
- Works quickly and iteratively on projects with very limited direction from others
- Viewed as a subject matter expert and trusted advisor by the sales organization and key stakeholders
- Collaborate regularly with Customer Success leadership on enablement plans
- Innovates and continually improves the delivery of world-class sales enablement programs
- Regularly shares best practices and provides constructive coaching and feedback to other members of the team
- With comprehensive knowledge of the GitLab platform and associated technologies, educate team members on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
- Maintain in-depth knowledge of the entire GitLab application.
- Continuously improve your professional skills with a focus on personal mastery and team learning.
- Work cross-departmentally to find solutions to complex scenarios and integration issues.
- Propose improvements and innovation for customer calls and product demonstrations based on current market trends.
Senior Technical Enablement Program Manager Requirements
- Demonstrated progressive experience in a software sales or sales enablement role, preferably with expertise in DevOps and/or Open Source
- Self-manages workload to meet deadlines and prioritize accordingly
- Proven experience building and managing successful sales enablement programs for B2B enterprise sales professionals
- Technical presentation and communication skills
- Experience with technical pre-sales/ post sales or as a professional in the field of information technology a plus
- Knowledge of the end-to-end software development lifecycle
- Understanding of continuous integration and continuous deployment
- Experience with modern software development or operations and their associated technologies
- Ability to use GitLab and willing to work with Git and GitLab whenever possible
- Detailed oriented and analytical
- Strong team player but a self-starter
- Project management experience & skills
- Strong technical, analytic, and problem-solving skills
Performance Indicators
Career Ladder
The next steps for the Technical Enablement Program Manager Job Family would be to move to the Field Enablement Leadership Job Family.
Hiring Plan
Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
- Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters
- Next, candidates will be invited to schedule a first interview with the Hiring Manager
- Next, candidates will be invited to interview with 2-5 team members
- There may be a final executive interview
Additional details about our process can be found on our hiring page.
About GitLab
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.
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