Enterprise Applications Team G&A (Finance Systems)
About Us
The Enterprise Applications, G&A Team is responsible for administering and expanding GitLab’s financial systems to meet the demands of scalability, automation, and regulatory compliance. Through proactive monitoring, alerting, and continuous iteration, we ensure the stability and reliability of GitLab’s internal applications ecosystem.
Our suite of financial tools includes:
- NetSuite (ERP)
- Coupa (Procurement)
- Zip (Vendor Management)
- Navan Travel & Expense (Travel Management)
- Adaptive Planning (Financial Planning)
Additionally, we oversee IT Audit and Compliance processes, ensuring adherence to IT General Controls (ITGC) to meet SOX and other regulatory standards.
Mission
Our mission is to empower GitLab’s business processes by delivering an integrated and efficient application landscape. We strive to:
- Enable seamless workflows: Create a cohesive ecosystem where enterprise applications work together, delivering a superior user experience for business partners.
- Ensure data integrity and security: Maintain robust processes to protect sensitive data and ensure consistent accuracy across systems.
- Drive efficiency through automation: Simplify workflows and maximize automation by leveraging industry best practices.
- Focus on core competencies: Adopt and extend third-party solutions where appropriate, allowing GitLab’s engineering resources to focus on core product innovations.
- Maintain audit and compliance standards: Safeguard customer and business data to meet key audit requirements, including SOX and SOC compliance.
Our Team (Org Chart)
Our Services
System Evaluations & Implementations
We collaborate with the Program Management Office (PMO) to evaluate, implement, or configure new applications or major updates. By gathering and validating user requirements, we ensure applications align with business needs, driving automation and efficiency.
Finance Systems Administration
Our team ensures smooth operations of GitLab’s financial systems, including:
- User provisioning and offboarding
- Chart of Accounts (COA) updates
- Financial report creation and maintenance
- Release upgrade testing
- Daily system upkeep to ensure operational continuity
Non-Project Operational Enhancements
We prioritize and address smaller-scale, non-project tasks to enhance system functionality. These include:
- Workflow updates and custom field enhancements
- Enabling quick features
- Policy updates for expenses and other configurations
How We Operate
Request Submission Process
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Projects: For initiatives requiring several weeks, cross-functional impact, or project management support, contact the PMO team to include the request in the project roadmap.
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Operational Enhancements: Submit smaller system changes through the CM: Configuration Change template linked here. Requests are evaluated and prioritized using the ~BT:Backlog label here.
Milestone Planning
Our team works on a bi-weekly milestone schedule (Wednesday–Tuesday).
- Open milestones are tracked here.
- At the close of each milestone, unresolved issues roll over to the next milestone. Additionally, new issues in the backlog will be evaluated to determine the resources required and feasibility of starting it in the new milestone.
Note: Requests tied to operational continuity (KTLO) or financial impact are prioritized over non-critical enhancements.
Our Commitment
Through proactive support, strategic improvements, and adherence to compliance standards, the Enterprise Applications, G&A team ensures that GitLab’s financial systems not only meet today’s demands but are also prepared to support future growth. By maintaining robust processes and fostering collaboration across departments, we empower GitLab to operate with agility and excellence.
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