Demo Systems Terms of Service
Outlines acceptable usage of all demo system internal products
Welcome to Our Demo Ecosystem
Our demo systems are valuable resources designed to help all internal team members throughout the sales cycle. See a full list of our supported systems here. We want you to make the most of these tools and encourage you to reach out for support whenever needed.
Important Boundaries
- Internal use focus: These instances are not intended as platforms to freely provide access and licenses to friends, family, or external parties who are not customers.
- Customer account restrictions: Outside of Learn Labs, customers should not be provisioned accounts on these instances due to potential exposure to red data.
- Exception process: We understand that special circumstances may arise with customers. In such cases, please contact the Demo Architecture Team first for approval.
Compliance
Team members who don’t adhere to these guidelines may temporarily lose access to demo instances until the matter is resolved with manager approval.
What We Encourage
- Full utilization of all demo tools: These systems exist to be used! Don’t hesitate to explore their capabilities.
- Learning through experience: Accidents happen! If you accidentally take down an instance or make an admin mistake while learning, that’s completely fine when done in good faith.
- Not worrying about overuse: The platforms are built to handle your needs. There’s no need to worry about using too many minutes or resources - that’s exactly what they’re there for.
- Asking questions: Our team is here to help. Reach out with any questions or for support when needed.
Support Contact
For questions, exception requests, or support, please reach out to the COE Demo Architecture Team in the internal #demo-architect-partners Slack channel.
Last modified May 5, 2025: DA COE: Contribution Docs (
a2d2894f)
