Adminstration of StackOverflow

Administration of StackOverflow

Community management, becoming a moderator, tag maintenance, and integrations with Slack, Okta and others are described here.

Roles

Admins

StackOverflow Admins have the following responsibilities:

  • Manage user accounts and access
  • Configure team settings and permissions
  • Handle technical implementation aspects
  • Manage integrations with other systems
  • Oversee security settings

The current Admins are:

Community Managers

Community Managers are typically employees of Stack Overflow who:

  • Oversee the overall health of multiple communities
  • Handle escalated issues that moderators cannot resolve
  • Create and implement community policies
  • Provide guidance and support to moderators
  • Manage community-wide initiatives and features
  • Have access to more powerful administrative tools

The current Community Managers are:

Moderators

Moderators are usually trusted members of the community who:

  • Manage Tags (especially for SME Areas)
  • Handle day-to-day moderation tasks
  • Review flagged content
  • Address user behavior issues
  • Enforce community guidelines
  • Can lock, delete, or edit problematic posts
  • Act as liaisons between the community and Community Managers

The current Moderators are:

  • TBD: Need 2 representatives each from AI, App Sec SME
  • Need 1 representative from Dedicated, CICD, Metrics, Agile Plan SME
  • Need at least 1 representative from PS, CSE, SMB Sales