Quality Department SET Career Framework: Senior

Quality Department Competencies: Senior

Engineering Framework | Quality Framework

Seniors at GitLab are expected to exhibit the following competencies:

• Senior Leadership Competencies
• Senior Technical Competencies
• Senior Values Alignment

Senior Leadership Competencies

Engineering

• Communicates clearly and effectively, both written and verbally, when advising, setting expectations, or suggesting improvements. This applies whether interacting with team members, customers, or the wider community.
• Able to deliver work, even when given unclear requirements, within the context of their team.
• Demonstrates knowledge about how their group and stage fit into the larger business.
• Able to suggest alternative solutions to customer problems based on what they know about other areas of GitLab.
• Looks for opportunities for process improvements within their team and works with others to implement process changes.

Senior Technical Competencies

Quality

• Quad Planning & Test Coverage
  • Lead Quad planning efforts and optimize test coverage.
  • Create test strategy and implement test automation for new features.
  • Provide risk analysis and input on test strategy.
  • Identify and communicate must-have test coverage for critical functionality.
  • Refine tests at all levels to ensure efficient coverage and effective deduplication.
  • Steer the team to optimal test coverage by identifying gaps in functional and non-functional test automation, documenting missing coverage, and adding new test automation to improve coverage.
• Test Stability & Triage
  • Lead triage and test pipeline stabilization activities.
  • Participate in test pipeline on-call rotation and ensure that pipeline failures are triaged, addressed and communicated in a timely manner.
  • Take ownership of unquarantining flaky tests.
  • Work with Infrastructure and the counterpart group to address test failures related to test environments or bugs in code.
  • Identify and implement improvements to the process to make it more efficient.
• Test Tooling
  • Lead test stability resolution efforts for tests in production and non-production environments.
  • Lead and implement new test infrastructure tooling.
  • Optimize test pipelines to reduce feedback cycle.
  • Take initiative to recommend new approaches and processes that will improve our quality, productivity, and velocity.
  • Create and refine deploy processes, deployment scripts, and build pipelines.
• Test Environments
  • Grow your knowledge of GitLab provisioning and setup tools. Examples include Omnibus, the Orchestrator, Terraform, Ansible, Kubernetes, Helm Charts, GCP, or AWS.
  • Maintain or set up new GitLab test environments for your stable counterpart group in collaboration with other Software Engineers in Test.
• Task Management & OKRs
  • Owns KRs within team OKRs.
  • Establish due dates and approach for completing assignments; demonstrates project management skills as part of a larger team.
  • Exercises judgment and independently identifies the next steps.
  • Works closely with counterparts to anticipate, understand, and plan for upcoming work and roadblocks.
  • Contributes to progress of working group exit criteria.
• Knowledge Sharing
  • Clearly document, review, and broadly share our process and knowledge. This could be across mediums (recorded videos, written artifacts) and may include activities like:
    • Contributing to external content like GitLab blogs on interesting problems solved.
    • Recording demos and walk-throughs.
    • Mentoring other engineers.
• Domain specific expertise
  • Demonstrate domain specific responsibilities within their assigned product group.

Senior Values Alignment

GitLab

• Adhere to the Collaboration Competencies for this job grade.
• Adhere to the Results Competencies for this job grade.
• Adhere to the Efficiency Competencies for this job grade.
• Adhere to the Diversity, Inclusion & Belonging Competencies for this job grade.
• Adhere to the Iteration Competencies for this job grade.
• Adhere to the Transparency Competencies for this job grade.

Senior Career Matrix Worksheet

Template for Senior Career Matrix Worksheet can be found here.

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