Access Requests (ARs)
Access Requests are owned by the IT team, while onboarding, offboarding and internal transition …
CorpSec End User Services (EUS)
The EUS Team focuses on providing internal IT support for the entire organisation. We cover areas such as access management, hardware procurement and suport, as well as application support for many of our most commonly used applications (e.g. Zoom, Google Workspace, Slack, etc)
How to Contact Us
You can reach us via the following channels:
Email: it-help@gitlab.com Slack: #it_help / @gitlab-help
Important Links
IT Onboarding Guide
Please see GitLab IT Onboarding 101 and reach out to us directly with any questions or concerns.
Laptop Wipes
To book an appointment with us to wipe a GitLab laptop as part of a hardware refresh or offboarding, please refer to our Laptop Wipe (Factory Reset) Process page and reach out to us directly with any questions or concerns.
CorpSec Support
For guides for many of our most frequently asked questions, please see CorpSec Support
GitLab IT Onboarding 101
Welcome To GitLab Congratulations on joining GitLab! This page is dedicated to the IT onboarding …
GitLab Laptop Management
Introduction The EUS team oversees all laptop procurement and management. While certain aspects, …
How To Use Gmail Delegate
Introduction The purpose of this handbook page is to describe how to utilize Gmail Delegation. Gmail …
How To Use Google Calendar Delegate
Introduction The purpose of this handbook page is to describe how to utilize Google Calendar …
How To Use Google Drive Sharing
Introduction The purpose of this handbook page is to describe how to utilize Google Drive Sharing. …
Okta
What is Okta? From the Okta website
Okta is the foundation for secure connections between people and …
Last modified July 11, 2025: Removed unused pages and content (
c638cab5)
