Roles Personas


Buyer Personas

Buyer personas

Buyer personas represent the people who serve as the main buyers in an organization or the champions within an enterprise that drive the buying conversation and coordinate various teams to make a purchase. We’ve updated our approach to include persona groups, in addition to specific roles or titles within a group, based on the Jobs To Be Done (JTBD) framework.

IT Orgchart

  1. CIO
  2. App Dev
  3. Security
  4. Platform
  5. Compliance
  6. Release
  7. PMO
  8. Back Office

Also see the three tiers on our pricing page.

Day in the Life for the Security Operations Engineer persona

Security Operations Engineer - Day in the Life

Today is a Monday. It’s the first day following a busy on-call week for Alex, having been on call the prior Monday to Friday. Having already handed off the on-call duties to a colleague who did the weekend shift, Alex plans on spending significant time today closing things off, as well as getting up to speed on work done by others.