Slack

Integrations

For several smaller automations we use integrations with Slack. On this page you can find an overview of all the integrations we’ve set up. Most of these integrations use a Slack bot named PeopleOps Bot.

Anniversary announcements

A scheduled pipeline is configured to automatically send a message congratulating all team members celebrating a work anniversary that week to the Slack channel #team-member-updates. The message will contain list of all such team members and the number of years they are celebrating at GitLab.

Currently, the pipeline is scheduled to be run at 10:00 AM UTC on every Thursday.

Birthday announcements

Every monday morning, a scheduled pipeline is configured to automatically send a message congratulating team members celebrating their birthday that week to the #celebrations Slack channel. Only team members who have opted-into GitLab birthdays on their Slack profile will be listed in the congratulatory message.

To opt-in, follow these steps on Slack

1. Click on your profile photo in the top right corner
2. Click on Edit profile
3. Scroll down to the GitLab Birthdays field and select Yes

Informing People Connect Team about details missing in Workday for upcoming new hires

For the new hire announcements to be accurate, it is required to ensure the Workday details of team members joining the following week is as complete as possible. To help the People Connect team in this task, another scheduled pipeline is run to verify if the Workday details of all incoming team members is complete. This pipeline notifies the People Connect Specialists in #peopleops-alerts channel about people whose details are missing and the details that are missing for each person.

Since the People Connect Specialists should have enough time to fix these missing details before new hire announcements are sent, it is necessary this job should be run an adequate amount of time before the new hire announcements job is run. Currently, the pipeline is scheduled to be run at 02:00 PM on every Wednesday.

Employment survey

Whenever a team member fills in on of the following surveys, the form entrance is put into a slack message to the private Slack channel employment-survey. This way the People Connect team can discuss and take action.

• Onboarding Survey
• Values Check-In
• Career Mobility Value Check-In
• Career Mobility Satisfactory Survey

GitLab Usernames

Often times, team members won’t follow the procedure outlined on the tools and tips page to change their GitLab username. This leads to inaccurate or outdated data in Workday. To remedy this situation, every Wednesday, we audit all GitLab usernames stored on Workday (GitLab Username field) and verify that those usernames are members of the gitlab-com group. When a Workday GitLab Username is not in the group, a message is automatically sent in #peopleops-alerts on Slack.

Pops Commands

We have more documentation regarding available /pops commands in Slack in the internal handbook here.

Template Paths

People Connect associates can type /pops run templatepaths <EMPLOYEE_NUMBER> to output the list of locations where the bot looks to fill-in role/specialty based access request and onboarding tasks. This command is useful when it is unclear why an automated issue creation did not pick up a given template. This will show exactly what path the bot expects.

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