Level Up

Leveling Up Level Up

Get ready for HUGE changes coming to learning technology for GitLab team members! We are upgrading the technology solution that powers Level Up to better support the pace, demand, complexity, and CULTURE of GitLab. This overhaul will allow team members to engage around learning in a COMPLETELY different way.

Learning today goes way beyond self-paced content, far passed webinars, leaps above documents; learning is much much more. And GitLab’s new “LevelUp” (integrated talent EXPERIENCE platform) will show you just how dynamic learning, growth, skills development, and performance can go.

Consider this page your LevelUp information highway. Over the coming weeks, you’ll see updates, announcements, and rollout plans here.

What’s the difference between LevelUp and GitLab University?

With the launch of this new technology solution, it’s important to note that LevelUp and GitLab University our now two completely separate platforms, each with a different purpose and audience. GitLab University is used for customer education, whereas LevelUp is designed to support team member learning and professional development.

GitLab University LevelUp
Target Audience Designed for educating customers and community members Designed for educating internal team members
Platform Runs on ThoughtIndustries Learning System Runs on Cornerstone Talent Experience Platform
Training Type Delivers external-facing product training Delivers internal training for team members - including product, professional development, and compliance training

If you’d like to take any courses / certifications that are currently hosted on GitLab University, don’t worry, we’ll make them accessible via LevelUp.

Benefits and Features

The new Cornerstone TXP platform offers significant improvements over our current learning management system, specifically designed to support internal employee development and career growth at GitLab. Key features include:

  • Internal gigs and side projects to provide hands-on learning opportunities
  • Enhanced management tools for training assignment and recommendations
  • Advanced user-generated content capabilities
  • Seamless integration with our talent management infrastructure, ensuring skills development is reflected in performance data
  • Skills library linked to GitLab job architecture

Project Team

  • Tre Ely - Sr Director Talent Management & Development
  • Jamie Allen - Sr Talent Development Program Manager
  • Michelle Bencomo - Sr Program Manager, People Leadership Group

Timeline

Initial launch is planned for the engineering teams in late March 2025, with details on company-wide rollout to follow.


Learning Evangelist Training

This training is designed for team members who would like to create their own learning content in Level Up. Once you’ve completed the course, let the Learning & Development team know and we’ll uplift your permissions and allocate you a number of content items to give you access to the system.

This handbook page is used to document the Level Up Learning Evangelist Training. The Learning & Development team use a handbook first approach to interactive learning, so the content in this page can also be found in the Level Up course, but is preserved here as a Single Source of Truth (SSOT).

Legacy Level Up - Thought Industries

(LEGACY) Level Up

This handbook page is meant to support both learners and administrators in Level Up. Thought Industries is the provider of the Level Up platform and is mentioned often in this documentation. We’re currently going through the implementation of a new version of LevelUp, using a new system - Cornerstone. We’ve moved this page to be titled Legacy to avoid confusion between the two systems whilst the transiton is taking place. We expect the implementation to be complete sometime in Q2 FY2026. More infromation can be found on the main LevelUp handbook page.

Level Up Administration Guide

This page is intended to be a guide for the administration of our Learning System, Level Up. Level Up is built on a learning system called Thought Industries, a vendor external to GitLab. Throughout this guide Level Up and Thought Industries are used interchangeably.

This page documents both process for admins, as well as best practice and FAQs.

Learning System Stakeholders

Management of the Learning System is a collaborative effort between Education Services, Learning & Development, Field Enablement, and Partner Teams. Each team has specific use cases for the system, and utilize the panorama functionality to target different audiences both internal and external. Below is a brief description of each use case the system is currently being utilized for.

Last modified March 7, 2025: Update file _index.md (2d43f020)