Tracking actionable insights
At GitLab, we track actionable insights derived from UX research studies. These can be in the form of Exploration needed
or Product change
.
Actionable insights that are tracked will have one of the following labels:
Actionable insight::Exploration needed
Actionable insight::Product change
The labels are used to generate this dashboard (internal only), which informs us of the following:
- The number of issues closed and the number of issues opened during this month (Velocity)
- The volume of newly created actionable insights, by quarter
Collectively, these data visualizations helps us understand more about incoming volume and lifespan of actionable insights.
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