Developing your GitLab Practice

Developing your GitLab Practice

Intro

We’re only just getting going at capturing our mutual piece of the $40bn DevSecOps platform[^1] market, and one of the keys to success is a focus on customer success. One of our programmatic goals is to make it as simple as possible for you to develop a GitLab practice that meets and supports customers and prospects at all phases of their customer journey.

To that end, we’ve mapped out our Partner Capabilities Journey that aligns types of capabilities with the customer journey, and we’ve layered on three levels of maturity (Walk, Run, and Fly) for each of those capabilities. Please check back periodically as we will continue to mature that journey as new best practices, enablement paths, or tools are available.

Partner Capabilities Journey

Walk

Run

Fly

Training and Accreditation Program and Requirements

GitLab has developed core training, accreditation, and certification for sales, solution architects (pre-sales engineers), and post-sales engineers and consultants. The GitLab Partner Enablement Program strives to provide our partners with training similar to that of GitLab employees. For details on available training resources visit the Channel Training, Certifications and Enablement page.

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Channel Services Catalog

The GitLab Partner Services Offering Review

To help frame the partner opportunity we would suggest partners think about services in one of four key areas that make up a robust service catalog

1. Strategic Assessments & Planning Services
2. Migration & Implementation Services
3. Training & Enablement Services
4. Optimization & Transformation Services

Offered together these services create a virtuous cycle and create the foundation for an ongoing relationship with customers of those services.

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