Francis Potter - Senior Pro Services Engineer
Helping teams adopt transformational practices and technology for over 20 years
Noah Ing's README

Noah Ing’s README

Solutions Architect, Americas (Mid Market)

About me

  • It has been a career-long goal for me to work at GitLab ever since using GitLab for the first time
  • Prior to working at GitLab I worked as a DevOps engineer for 5 years mainly focusing on Cloud Infrastructure using AWS and GCP
  • This is my first experience being officially part of a sales team, and I love it. I feel it compliments my deep interest in performance arts
  • I have a passionate interest in Hip Hop, Jazz and Funk music. Khruangbin is my favourite band
  • I am born and raised in Toronto, Canada.

My working style

  • I bias towards action. I’m happy to iterate and learn the hard way
  • I am a visual learner and enjoy visual cues to get the point across
  • I take notes on every meeting I have. I’m very prone to forgetting so this is how I keep up
  • I like having an agenda for my meetings sprinkled with light banter and jokes
  • I am a stickler for systems and processes. I develop good habits and routines for even the most straight forward task.

What I assume about others

  • I assume others to have a sense of humour and laugh atleast once in a while
  • I assume positive intent at all times. If something comes across negatively, I typically clarify with them
  • I assume others will communicate what they are thinking transparently
  • I assume that everyone does their due dilligence before meeting
  • I assume everyone is respectful of each others time during business hours

Communicating with me

I will always do my best to provide same-day responses to customer inquiries and follow-ups unless otherwise noted. Here are the mediums I am most responsive (in order of responsiveness):

Tim Poffenbarger's README

Tim Poffenbarger’s README

Senior Manager, Solutions Architects - Commercial

How you can help me

In the Solutions Architect role, the more our team can get an opportunity to focus on communicating value and stay away from very deep technical and troubleshooting conversations, the more the team can help you achieve target sales. The team is happy to review and contribute to business plans so we remain in sync.