Okta SSO User Setup Guide

All GitLab team members have an Okta account created as part of the onboarding process.

New Team Member? You should already have an activation email in your personal email inbox.

Authentication

You can access the Okta dashboard by opening your web browser and visiting https://gitlab.okta.com. You should bookmark this page. 😄

If you visit a vendor’s website and choose to sign in with SSO, it will redirect you to Okta to sign in. If prompted for a company ID or similar, try gitlab.

Username

Your GitLab email address is your username. This is usually {firstInitial}{lastName}@gitlab.com (ex. Dade Murphy would be dmurphy@gitlab.com).

Keep in mind that your GitLab.com (the product) username will probably be different and will not including @gitlab.com. Whenever we refer to your GitLab username, it refers to your product username that can be mentioned in issues and merge requests. Whenever we refer to your email handle, it refers to the first part of your email address before the @.

Password

When you first create your Okta account, you will not have access to 1Password yet to generate a secure password. Please use a memorable long phrase password temporarily.

After your 1Password account has been created during onboarding, you should generate a 64-character random password in 1Password and change your Okta password so that it autofills from 1Password and is not a shorter, memorable password. The only password you should be able to remember is your 1Password Master Password.

After your onboarding tasks are completed, you should not be able to type or memorize your Okta password and it should be autofilled from 1Password.

2FA

GitLab requires all team members to use either Apple Touch ID/Face ID biometrics or YubiKey that uses the WebAuthn protocol.

For your first few days, don’t worry about setting up mobile devices.

For most users, this is simply adding your TouchID fingerprint to Okta for 2FA.

Access Applications

You can access the Okta dashboard by opening your web browser and visiting https://gitlab.okta.com.

The Okta End-User Dashboard allows you to easily access your enterprise applications securely using Single Sign On (SSO) technology.

Vendor Docs - Dashboard Overview Vendor Docs - Working with Apps

You can click on any of the application tiles that you see on your dashboard to access those applications. For most applications, you will not need to enter a password. Okta automatically passes on access through a token based on a pre-established trust relationship and user provisioning automation.

Onboarding Guide - Collaboration Apps Onboarding Guide - Employment Apps

For security reasons, Corporate Security has limited the number of applications that are available to access from your Android or iOS mobile device.

Phone Services

Access Requests

You will be granted to additional applications throughout the onboarding process.

Okta Access Requests