Emails
Operations documentation page for Zendesk emails
Note
This is an informational page for the Zendesk emails. We are aiming to no longer user these, so all information within should never be used in a Zendesk instance unless explicitly part of a deployment process.What are Zendesk emails
As per Zendesk:
Email is one way that end-users can submit tickets to Zendesk Support and have conversations with agents to resolve their issues.
Basically, Zendesk emails enable an end-user to email an address and have a ticket created from it. Usage of this varies widely from instance to instance.
Creating a Zendesk email
For information on creating a Zendesk email in Zendesk, please see the Zendesk documentation.
Editing a Zendesk email
For information on editing a Zendesk email in Zendesk, please see the Zendesk documentation.
Deleting a Zendesk email
For information on deleting a Zendesk email in Zendesk, please see the Zendesk documentation.
Last modified April 3, 2025: Migrating support readiness handbook to security (
9196a840)
