Field Flash Newsletter - Edition 2020-08-06

July edition of the Field Flash Newsletter sent to the GitLab Field (Sales, CS, SDR) team and stakeholders

This email newsletter was originally sent to the GitLab Field Team and stakeholders on 2020-08-06.

⚡️ GitLab Field Flash: Your Top Field Highlights from July ⚡️

Congratulations on the close of a successful quarter, and welcome to Q3! In this month’s Field Flash, you’ll find new Enablement resources, updates on pricing change timelines, new Channel processes to help assist in your deals, and more. Plus, Mark Bell and Timo Schuit highlight what went into closing the largest deal in GitLab history (hint: a huge cross-functional effort!) and we learn more about Cherry Han’s many talents in her Team Member Spotlight. (Pro Tip: Don’t forget to click the “View entire message” link at the bottom of this email when viewing in Gmail to see the full newsletter each month!)

Start the Quarter Off Strong

July was filled with helpful trainings and exciting announcements from Field Enablement. ICYMI, check out:

  1. Forrester TEI Report Enablement Session - Learn more about how to leverage this report as a tool in customer conversations in this special session with Forrester reps. (Don’t forget to share the blog with your connections on social media!)
  2. Demystifying the Metrics Conversation - Find helpful tips, tricks, and guidance in this robust Handbook page meant to help you successfully navigate one of the toughest customer conversations.
  3. Q3 Level Up Sales Enablement Webinars - The Q3 calendar is now posted! Check out the great enablement sessions scheduled for this quarter and find recordings.
    1. For CS team members and those looking for more technical content, check out the CS Skills Exchange sessions.

Questions? Slack #field-enablement-team

Deal of the Month 🏅

Curious about what went into closing the largest deal in GitLab history? Mark Bell and Timo Schuit walk us through their deal and share helpful insights they learned along the way.

Have a deal you’d like to nominate? Fill out the nomination form.

New and Noteworthy Resources 📓

ICYMI, check out the FY21-Q3 GTM Field Update, which includes brief overviews from Sales, Product, Marketing, CS, Channel and Field Ops. Watch Now –>

Learn more about how Chicago’s Cook County Assessor’s Office adopted GitLab to power 1.8 million property assessments while battling challenges due to COVID-19. And, learn how Jasper Solutions offers its dynamic “DevSecOps in a box” to customers with the help of GitLab SCM, CI, & CD. Read More - Cook County –> Read More - Jasper –>

Discounts for GitLab Groundworks (part of Commit Virtual on 2020-08-26) are available for you to give to customers and prospects to help them get trained and expand their use of GitLab. Learn More –>

MEDDPPICC has been expanded to include “Partner!” Learn more about the new qualification step in the Sales Handbook, and watch this 5-minute video to hear more from Michelle Hodges about the change. Learn More –>

We recently signed a global agreement with Contino (a Cognizant company) to partner on consulting engagements. Check out this video from the Channel team for more information on how you can engage this partner to assist in your deals. Watch Now –>

Did You Know? 🔢

FY21-Q3 QBRs are taking place from August 3-20. Find links to schedules, deck templates, and notes docs in this issue. For a full overview of the QBR planning and execution process, QBR request tracking, best-practices for organizers and attendees, and where to find past QBR content, see here.

For more information, join the #qbr-ent-q3fy21, #qbr-comm-q3fy21, and #qbr-channel-q3fy21 Slack channels.

We recently soft-launched the GitLab CI/CD Specialist Certification. All required assessments are available at no additional cost to attendees of Professional Services CI/CD training – a great selling point!

Questions? Ping the professional services slack channel to learn more.

We now have 40+ partners who have completed GitLab’s Services Bootcamp! Check out the attendee list and Partner Services Matrix along with a summary outcome from the project. These should be your go-to partners when you need assistance on Customer Opportunities.

You may have caught onto an internal campaign reminding GitLab team members to use public channels for Slack communication. Please help your GitLab teammates easily find and respond to messages by avoiding group and individual direct messages where possible. There are a lot of reasons channels are better – and they are all in the Handbook!

GitLab team members are taking less time off than they did prior to COVID-19 (on average). Remember to maintain a healthy work/life balance and avoid burnout by taking time away from work. See GitLab’s Guide to Time Off in the Handbook for a refresher on how to manage your PTO with Time Off by Deel and other helpful tips.

Chorus has launched a new UI that GitLab will transition to on August 6th. Chorus has made small but impactful improvements to improve efficiency and functionality, but the way you use the platform will not change drastically. For a full list of updated features, see this issue and check out this quick video overview from Chorus.

Questions? Please reach out to #sales-support.

What’s New in GitLab 🚀

The GitLab 13.2 release is live! Here are the takeaways for customers and prospects:

  • Reduce Security and Compliance Risk: The first release of Container Host Security gives security administrators confidence and peace of mind by allowing them to secure their running containers at the host level through monitoring and optionally blocking unexpected activity.
  • Increase Operational Efficiencies: 13.2 delivers new updates to improve teams’ efficiency and performance. This includes advanced global search on GitLab.com, which improves search relevancy, performance, and allows for group-wide searches across all projects directly in the UI. It also includes load performance testing directly in GitLab, allowing customers to better understand how their application performs under stress by easily running custom load tests as part of their CI/CD pipelines.
  • Deliver Better Products Faster: Managing workflows and planning tasks for different teams can cause a significant amount of development disruption. Organizations can now lessen this disruption and streamline agile project planning/management with our MVC release of Iterations, which allows teams to break down work into smaller, more manageable chunks. Customers can also leverage enhancements to our Jira integration and epics (confidential epics and bulk edits) to make project management easier in GitLab.

Visit the 13.2 Release Post for more details

To see what’s ahead in 13.3, watch the kickoff videos or check out the kickoff review page.

Upcoming Events 🎟

Please refer to the specific linked issue for each event for details as they unfold.

Global

AMER

APAC

EMEA

Enablement Corner 🧠

Provide your input on what enhancements you’d like to see in the next release (1.2) of Command of the Message to help you uncover customer needs and articulate GitLab’s value and differentiation.

Team Member Spotlight 🔦

Cherry Han was nominated for going above and beyond as an SA to support SAEs and GitLab’s customers and prospects as a trusted technical advisor. Learn how Cherry embodies the GitLab values of Results, Collaboration, and Efficiency, and hear more about her many talents – including painting, cooking, and an impressive green thumb!

To nominate a peer, fill out the nomination form.

Questions or feedback? We want to hear it! Reach out to the field-enablement-team Slack channel or capture it using this process.

See the Field Flash Newsletter handbook page for more information about this newsletter.

Archive: Edition 5, Description: July 2020 Field Flash

Last modified June 27, 2024: Fix various vale errors (46417d02)
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