People Group Program Management
Overview
Program Managers in the People Group drive alignment, measurement, and execution of our most impactful business objectives and deliverables. They keep our division organized, on track and connected through effective project management while maintaining agility and cross-functional collaboration.
Key Competencies
Regardless of the team, our Program Management key competencies are consistent to ensure the function at its core remains aligned. While the job families remain the SSOT for roles across GitLab, a few key competencies and behaviors to expect from all Program Managers within the People Group are:
| Key Competency | Behavior |
|---|---|
| Subject matter expertise | Guides programs within their functional area |
| Effective communication | Provide regular project status updates and project visibility to stakeholders |
| Growth mindset | Drive continuous improvement through retrospectives and optimization |
| Change management | Facilitate pivots and timeline adjustments effectively |
| Stakeholder management | Keep teams aligned and accountable for executing deliverables |
| Strategic planning | Ensures work aligns with the division’s and organization’s overall goals |
| Program methodologies | Document processes, manage project plans and mitigate risks |
Note: Company-wide competencies can be referenced here and company-wide job frameworks can be referenced here. The competencies outlined above are intended to complement these existing artifacts, not replace them.
Collaboration Framework
When multiple Program Managers work on the same project:
- The Program Manager from the DRI team leads end-to-end management
- Other Program Managers partner from their team’s prospective
- Close Collaboration ensures unified execution
Resources
- Repository for Program Management planning resources and best practices
- Slack channel for Program Management Individual Contributors
#ppl_program_managers - Monthly Program Manager sync
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