Time Off and Holidays

Planning Vacation or PTO

Telling Your Rotation Leader

Well before you take time off:

1. Check the on-call schedule in Incident.io
2. If you’re scheduled during that time, tell your rotation leader ASAP
3. The rotation leader will either:
   • Find someone to swap with
   • Create an override (reassign that slot)
   • Adjust the rotation temporarily

How much advance notice? Ideally 2-4 weeks, but at least a week for emergencies.

Using Overrides in Incident.io

An override is a way to reassign a shift when someone can’t make it. If you need assistance finding someone to take over your shift, ask for swaps in the swaps slack channels ( #tier-2-devops-rotation-swaps-amer, #tier-2-devops-rotation-swaps-apac,#tier-2-devops-rotation-swaps-emea)

You can:

• Remove yourself from your shift
• Assign it to someone else

Public Holidays

Please refer to the general on-call documentation regarding holidays.

What Happens If You’re Assigned During PTO?

This is a mistake. Here’s what to do:

1. Don’t just miss it. Tell someone immediately.
2. Contact your rotation leader or manager
3. They’ll create an override ASAP

Related Pages

• Coverage and Scheduling — Check your schedule in Incident.io
• Joining and Leaving the Rotation — Understand rotation fairness principles
• DevOps Rotation Leader — Contact your rotation leader to arrange coverage

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