Artifacts


After Action Reports

The following reports are templates to be filed after a particular activity takes place. These reports should be distributed to, at a minimum, the customer’s SAE, the customer’s CSM, your manager and the customer’s contacts where appropriate.

This report template should be used for

  • On-Site After Action Reports
  • Go-Live After Action Report
  • Training After Action Report

Using Template

  1. Create new issue in the Professional Services project
  2. Select “After Action Report” template
  3. Fill out the various details.

Template

Particpants:

Customer
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GitLab
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Goals
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Outcomes
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Next Steps
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Architecture Diagrams

The following are reference architecture diagrams for various deployment methods of GitLab.

Cloud Providers

AWS

See High Availability on AWS

GCP

See GKE on GCP

On-prem

See GitLab Architecture Overview

Last modified November 7, 2023: Move customer-success files in to place (de58a497)