Support Team Skill Areas

Single source of truth (SSoT) for GitLab Support’s skill areas based on the product categories.

Advanced Search

  • Code Search
  • Global Search

Authentication

  • System Access

Backup/Restore

  • Backup/Restore of GitLab instances

CI/CD

  • Continuous Delivery
  • Deployment Management
  • Environment Management
  • Auto DevOps
  • Workspaces
  • Pipeline Composition
  • Review Apps
  • Mobile DevOps
  • Job Artifacts
  • Continuous Integration (CI)
  • Component Catalog

Code Management & Development

  • Editor Extensions
  • Source Code Management
  • Web IDE
  • GitLab CLI
  • Code Review Workflow
  • Build
  • Merge Trains

Database

  • Database
  • Redis

Geo

  • Disaster Recovery
  • Geo Replication
  • Instance Resiliency

GitLab Dedicated

  • GitLab Dedicated
  • Switchboard

GitLab Duo

  • AI Abstraction Layer
  • AI Evaluation
  • AI Research
  • Agent Foundations
  • Duo Chat
  • GitLab Duo Settings
  • Code Suggestions
  • MCP Server
  • Model Personalization
  • Self-Hosted Models
  • MLOps

GitLab Installation and Administration

  • Cloud Native Installation
  • Delivery
  • Settings
  • Omnibus Package

GitLab Runner

  • GitLab Runner Core

GitLab.com (SaaS)

  • GitLab Hosted Runners
  • Rate Limiting Framework

Gitaly

  • Gitaly
  • Git

Groups and Projects

  • Design Management
  • Markdown
  • Notifications
  • Pages
  • Requirements Management
  • Service Desk
  • Wiki
  • Audit Events
  • Permissions
  • User Profile
  • Groups & Projects
  • Organization

Import

  • Importers

License and Renewals

  • Add-on Provisioning
  • Consumables Cost Management
  • CustomersDot and quote to cash integrations
  • Seat Cost Management
  • Plan Provisioning
  • Subscription Management
  • User Management

Monitoring & Analytics

  • Application Instrumentation
  • Custom Dashboards Foundation
  • DORA Metrics
  • DevOps Reports
  • Incident Management
  • Observability
  • On-call Schedule Management
  • Product Analytics
  • Service Ping
  • Value Stream Management

Registry

  • Container Registry
  • Helm Chart Registry
  • Package Registry
  • Virtual Registry

Release Management

  • Feature Flags
  • Infrastructure as Code
  • Release Orchestration

Security

  • Fuzz Testing
  • GitLab Advisory Database
  • Code Quality
  • Software Composition Analysis
  • API Security
  • Software Supply Chain Security
  • Secrets Management
  • Compliance Management
  • Attack Emulation
  • Security Asset Inventories
  • Security Policy Management
  • Security Testing Configuration
  • Security Testing Integrations
  • Vulnerability Management
  • Artifact Security
  • Code Testing and Coverage
  • Insider Threat

Security Scanning

  • Container Scanning
  • DAST
  • SAST
  • Secret Detection