Support Team Skill Areas
Single source of truth (SSoT) for GitLab Support’s skill areas based on the product categories.
Advanced Search
- Code Search
- Global Search
Authentication
- System Access
Backup/Restore
- Backup/Restore of GitLab instances
CI/CD
- Continuous Delivery
- Deployment Management
- Environment Management
- Auto DevOps
- Workspaces
- Pipeline Composition
- Review Apps
- Mobile DevOps
- Job Artifacts
- Continuous Integration (CI)
- Component Catalog
Code Management & Development
- Editor Extensions
- Source Code Management
- Web IDE
- GitLab CLI
- Code Review Workflow
- Build
- Merge Trains
Database
- Database
- Redis
Geo
- Disaster Recovery
- Geo Replication
- Instance Resiliency
GitLab Dedicated
- GitLab Dedicated
- Switchboard
GitLab Duo
- AI Abstraction Layer
- AI Evaluation
- AI Research
- Agent Foundations
- Duo Chat
- GitLab Duo Settings
- Code Suggestions
- MCP Server
- Model Personalization
- Self-Hosted Models
- MLOps
GitLab Installation and Administration
- Cloud Native Installation
- Delivery
- Settings
- Omnibus Package
GitLab Runner
- GitLab Runner Core
GitLab.com (SaaS)
- GitLab Hosted Runners
- Rate Limiting Framework
Gitaly
- Gitaly
- Git
Groups and Projects
- Design Management
- Markdown
- Notifications
- Pages
- Requirements Management
- Service Desk
- Wiki
- Audit Events
- Permissions
- User Profile
- Groups & Projects
- Organization
Import
- Importers
License and Renewals
- Add-on Provisioning
- Consumables Cost Management
- CustomersDot and quote to cash integrations
- Seat Cost Management
- Plan Provisioning
- Subscription Management
- User Management
Monitoring & Analytics
- Application Instrumentation
- Custom Dashboards Foundation
- DORA Metrics
- DevOps Reports
- Incident Management
- Observability
- On-call Schedule Management
- Product Analytics
- Service Ping
- Value Stream Management
Registry
- Container Registry
- Helm Chart Registry
- Package Registry
- Virtual Registry
Release Management
- Feature Flags
- Infrastructure as Code
- Release Orchestration
Security
- Fuzz Testing
- GitLab Advisory Database
- Code Quality
- Software Composition Analysis
- API Security
- Software Supply Chain Security
- Secrets Management
- Compliance Management
- Attack Emulation
- Security Asset Inventories
- Security Policy Management
- Security Testing Configuration
- Security Testing Integrations
- Vulnerability Management
- Artifact Security
- Code Testing and Coverage
- Insider Threat
Security Scanning
- Container Scanning
- DAST
- SAST
- Secret Detection
Last modified October 28, 2025: Changed support skill areas to derive from YAML file (
a18fcc02)
