Support Team Skill Areas
Single source of truth (SSoT) for GitLab Support’s skill areas based on the product categories.
Skill Areas
Below is the single source of truth (SSoT) for the Support Team’s skill areas based on the product categories.
GitLab Duo
- AI Abstraction Layer
- AI Evaluation
- AI Research
- Agent Foundations
- Duo Chat
- GitLab Duo Settings
- Code Suggestions
- MCP Server
- Model Personalization
- Self-Hosted Models
- MLOps
Security
- Fuzz Testing
- GitLab Advisory Database
- Code Quality
- Software Composition Analysis
- API Security
- Software Supply Chain Security
- Secrets Management
- Compliance Management
- Attack Emulation
- Security Asset Inventories
- Security Policy Management
- Security Testing Configuration
- Security Testing Integrations
- Vulnerability Management
- Artifact Security
- Code Testing and Coverage
- Insider Threat
Security Scanning
- Container Scanning
- DAST
- SAST
- Secret Detection
Advanced Search
- Code Search
- Global Search
Authentication
- System Access
Import
- Importers
GitLab Runner
- GitLab Runner Core
Backup/Restore
- Backup/Restore of GitLab instances
Registry
- Container Registry
- Helm Chart Registry
- Package Registry
- Virtual Registry
Gitaly
- Gitaly
- Git
Database
- Database
- Redis
CI/CD
- Continuous Delivery
- Deployment Management
- Environment Management
- Auto DevOps
- Workspaces
- Pipeline Composition
- Review Apps
- Mobile DevOps
- Job Artifacts
- Continuous Integration (CI)
- Component Catalog
License and Renewals
- Add-on Provisioning
- Consumables Cost Management
- CustomersDot and quote to cash integrations
- Seat Cost Management
- Plan Provisioning
- Subscription Management
- User Management
GitLab Dedicated
- GitLab Dedicated
- Switchboard
GitLab Installation and Administration
- Cloud Native Installation
- Delivery
- Settings
- Omnibus Package
Geo
- Disaster Recovery
- Geo Replication
- Instance Resiliency
Code Management & Development
- Editor Extensions
- Source Code Management
- Web IDE
- GitLab CLI
- Code Review Workflow
- Build
- Merge Trains
Monitoring & Analytics
- Application Instrumentation
- Custom Dashboards Foundation
- DORA Metrics
- DevOps Reports
- Incident Management
- Observability
- On-call Schedule Management
- Product Analytics
- Service Ping
- Value Stream Management
Release Management
- Feature Flags
- Infrastructure as Code
- Release Orchestration
Groups and Projects
- Design Management
- Markdown
- Notifications
- Pages
- Requirements Management
- Service Desk
- Wiki
- Audit Events
- Permissions
- User Profile
- Groups & Projects
- Organization
GitLab.com (SaaS)
- GitLab Hosted Runners
- Rate Limiting Framework
Last modified October 3, 2025: Capitalised R in License and Renewals for support_team_skill_areas.md (
42300456)
