Access logs
Operations documentation page for Zendesk access logs
Monitored endpoints
For Zendesk Global (production), we send access log entries for specific endpoints to Devo.
This is done via the Access logs project.
This runs every 10 minutes using scheduled piplines and the data stored in the data/endpoints.yaml
to keep track of what to monitor (and where it last checked).
Currently, the endpoints monitored are:
/admin/api/private/accounts/current/remote_authentications
/admin/api/private/accounts/current/security_settings
/admin/api/private/team_members
Looking at add more endpoints?
If you wish to request more endpoints are monitored, please file a feature request issue with the Customer Support Operations team.
Last modified October 14, 2025: Adding information about Zendesk access logs (
0faaca19
)