Laptop Refresh Age Replacement
Overview
Team members can choose to refresh their laptop, no questions asked, after 3 years of use (not necessarily 3 years of employment if a used laptop was issued at the time of onboarding). If the laptop is sufficient for your needs, you may opt to continue using a laptop until it no longer receives the latest macOS version from Apple (approximately 5 years).
The old laptop must be wiped or returned within 2 weeks of receiving the replacement laptop, so please prioritize transferring information between laptops within this timeframe.
Laptops being requested as part of the refresh program use this template.
If you qualify/complete a laptop refresh, please also refer to our Laptop Buy back Policy below.
Last modified July 1, 2024: Add Corporate Security handbook pages (
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