Learning Experience Working Group
Like all groups at GitLab, a working group is an arrangement of people from different functions. Learn more!
Attributes
Business Goals
- Identify a Learning Experience Platform for Professional Services
- Present to e-group
- Define & confirm requirements
- Evaluate vendors
- Ensure content is searchable in handbook
- Select platform
- Determine if Field Enablement and Learning & Development use cases can be met by Professional Services Learning Experience Platform
- Need to ensure that the platform meets the use cases for internal team members
- Create ongoing implementation and workback plan
Exit Criteria
- System must include:
- eCommerce features
- Excellent learner experience
- Learning Paths
- Certification Exams
- Certification Provisioning
- Integration with CRM
- Document in the handbook if learning platform can be used by Field Enablement and L&D use cases
- Go/No-go decision on the need for an additional learning platform for team members
Roles and Responsibilities
Working Group Role |
Person |
Title |
Executive Sponsor & Facilitator |
Bryan Wise |
VP, Information Technology |
Functional Lead |
Michael Lutz |
Senior Director, Professional Services |
Functional Lead |
David Somers |
Senior Director, Field Enablement |
Functional Lead |
Christopher Nelson |
Sr. Director, Enterprise Applications |
Member |
Sean Sandoval |
Sr. Manager, Professional Education Services |
Member |
Kendra Marquart |
Sr. Technical Instructional Designer, Customer Education |
Member |
Jamie Allen |
Learning Systems Adminstrator, Learning & Development |
Member |
Barbara Roncato |
Business Systems Analyst, Enterprise Applications |