Articles

Operations documentation page for Zendesk articles

This is an informational page for the Zendesk articles. It may not reflect the way we actually manage Zendesk articles.

If you are looking for information about maintaining articles (creating, editing, etc.), please see Articles workflow

Creating an article

For information on creating an article, please see Zendesk documentation.

For information on editing an article, please see Zendesk documentation.

For information on archiving an article, please see Zendesk documentation.

For information on restoring an archived article, please see Zendesk documentation.

For information on adding, editing or deleting section, please see Zendesk documentation.

This is a permanent action

For information on deleting an article, please see Zendesk documentation.