Help Center sections
Operations documentation page for Zendesk Help Center sections
Note
This is an informational page for the Zendesk Help Center sections. It may not reflect the way we actually manage Zendesk Help Center sections.
If you are looking for information about maintaining Help Center sections, please see Help Center sections workflow
Creating a Help Center section
For information on creating a Help Center section, please see Zendesk documentation.
Editing a Help Center section
For information on editing a Help Center category, please see Zendesk documentation.
Moving a Help Center section
For information on moving a Help Center category, please see Zendesk documentation.
Reordering Help Center sections
For information on reordering Help Center sections, please see Zendesk documentation.
Deleting a Help Center section
Note
When you delete a Help Center section, it deletes all sections under that section (which then archives all articles containing within those sections).For information on deleting a Help Center section, please see Zendesk documentation.
Last modified May 6, 2025: Changes to Zendesk Guide to Accomodate New KCS Process (
372017d5)
