The IT Enterprise Applications team oversees the business technology architecture and systems that power GitLab as a business entity. We ensure that the systems are fit-for-purpose, available, reliable, integrated and secure. We continue to build business aligned technology to run operations, layering integration and automations to support remote work, enhance team member and customer experience, and generate value. Our team members bring diverse expertise to ensure we deliver high-quality solutions and support for our internal customers. Please refer to the directory listing below to review the individual divisions, polices, and procedures that encompasses IT Enterprise Applications
We are the team that designs, builds and maintains the complex ecosystem of integrations and automations that exist in our Enterprise Applications ecosystem. We do this via the use of a hybrid integrations platform. We also fill a governance role in the organization for system integrations and real-time data flow by applying standards and conventions for all of our Enterprise Application systems and integrations.
We are a global team, focused on building and managing world-class information technology systems and business processes. The Enterprise Applications PMO is responsible for portfolio and program management across the EntApps organization. We work closely with the business on both annual and quarterly planning to ensure we understand top business priorities and can plan accordingly. Services include portfolio management, program management, resource management, and project tracking and reporting. To learn more about our individual job functions, visit the Program Management, Business Technology family page.
Enterprise Application Services (EAS) provides horizontal support, operations, administration, governance, risk assessment, and compliance of Enterprise Services. Leveraging the ITIL framework, EAS is responsible for the end-to-end service and application lifecycle management, and promotes operational excellence through IT Policies & Process Governance, including Change-, Release-, and Incident Management, while ensuring operating effectiveness through Compliance Reviews.
To provide frictionless, world class, Application Support Experience for the GitLab Team members by providing easy to use Service Management tools, serving as a single point of contact for all Enterprise Applications, mitigating risk through compliance, governance, change and release management.
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