Learning Restructure Working Group
The GitLab Learning Restructure Working Group aims to create a plan and processes for ensuring a high quality learning experience for users
Attributes
Business Goal
- Fix key current pain points in trainings. Specifically:
- Inefficiency
- Lack of clarity on training ownership
- Duplication in training content
- A sub-optimal user experience
- Need greater clarity on which part of the training is for what and who
- Determine ongoing plan, processes, and ownership for future training coordination
Exit Criteria
Update /Learn
- Inventory existing training programs to establish a SSoT ==> Complete, established in GitLab Learn
- Update https://university.gitlab.com/ to capture SSoT and provide more clarity on which training is for what ==> Complete
Create future coordination processes and plan
- Document in the Handbook a process that DRIs working on learning content will follow to keep GitLab Learnup-to-date, to ensure it remains the SSOT of GitLab-produced learning content. This will include existing content and planned content. ==> Complete, documented and established #gitlab-learn-updates Slack channel for reminders to update and x-team communications.
Roles and Responsibilities
Working Group Role |
Person |
Title |
Executive Sponsor |
Sid Sijbandij |
CEO |
Facilitator |
Stella Treas |
Chief of Staff to the CEO |
Facilitator |
Omar Fernandez |
Director, Strategy and Operations |
Functional Lead |
Kris Reynolds |
Manager, Field Enablement Programs |
Functional Lead |
Josh Zimmerman |
Manager, Learning and Development |
Functional Lead |
Tye Davis |
Manager, Technical Marketing |
Functional Lead |
Ed Cepulis |
Sr. Director, Channel Programs & Enablement |
Functional Lead |
Michael Lutz |
Sr. Director, Professional Services |
Functional Lead |
Christina Hupy |
Manager, Education Program |
Member |
Samantha Lee |
Learning and Development Generalist |
Member |
Thabo Bopape |
Senior Technical Enablement Program Manager |
Member |
Kendra Marquart |
Sr. Technical Instructional Designer, Customer Education |
Member |
Christopher Wang |
Senior Sales Development Solutions Architect |
Member |
Marshall Cottrell |
Strategy and Operations Principal |
Meetings
Meetings notes document open to all team members.