Learning Restructure Working Group
The GitLab Learning Restructure Working Group aims to create a plan and processes for ensuring a high quality learning experience for users
Attributes
Property | Value |
---|---|
Date Created | 2021-09-20 |
End Date | 2022-01-05 |
Slack | #wg-learning restructure (only accessible from within the company) |
Google Doc | Learning Restructure Working Group Agenda (only accessible from within the company) |
Related Epics and Issues | Learning Restructure Issue and GitLab Education Content Management Epic |
Business Goal
- Fix key current pain points in trainings. Specifically:
- Inefficiency
- Lack of clarity on training ownership
- Duplication in training content
- A sub-optimal user experience
- Need greater clarity on which part of the training is for what and who
- Inefficiency
- Determine ongoing plan, processes, and ownership for future training coordination
Exit Criteria
Update /Learn
- Inventory existing training programs to establish a SSoT ==> Complete, established in GitLab Learn
- Update https://about.gitlab.com/learn/ to capture SSoT and provide more clarity on which training is for what ==> Complete
Create future coordination processes and plan
- Document in the Handbook a process that DRIs working on learning content will follow to keep GitLab Learnup-to-date, to ensure it remains the SSOT of GitLab-produced learning content. This will include existing content and planned content. ==> Complete, documented and established #gitlab-learn-updates Slack channel for reminders to update and x-team communications.
Roles and Responsibilities
Working Group Role | Person | Title |
---|---|---|
Executive Sponsor | Sid Sijbandij | CEO |
Facilitator | Stella Treas | Chief of Staff to the CEO |
Facilitator | Omar Fernandez | Director, Strategy and Operations |
Functional Lead | Kris Reynolds | Manager, Field Enablement Programs |
Functional Lead | Josh Zimmerman | Manager, Learning and Development |
Functional Lead | Tye Davis | Manager, Technical Marketing |
Functional Lead | Ed Cepulis | Sr. Director, Channel Programs & Enablement |
Functional Lead | Michael Lutz | Sr. Director, Professional Services |
Functional Lead | Christina Hupy | Manager, Education Program |
Member | Samantha Lee | Learning and Development Generalist |
Member | Thabo Bopape | Senior Technical Enablement Program Manager |
Member | Kendra Marquart | Sr. Technical Instructional Designer, Customer Education |
Member | Christopher Wang | Senior Sales Development Solutions Architect |
Member | Marshall Cottrell | Strategy and Operations Principal |
Meetings
Meetings notes document open to all team members.
Last modified August 21, 2024: Fix incorrect links (
fc0f5a61
)