GitLab

Namespaces used by Customer Support Operations

• gitlab-com/gl-security/corp/cust-support-ops
  • This is our public facing namespace. We use it for things like our issue tracker, light agent provisioning requests, roadmaps, etc.
• gitlab-support-readiness
  • This is our private namespace we use for things requring tighter permissions on. A bulk of our code lives here.

Groups used by Customer Support Operations

• @gitlab-support-readiness/cust_support_ops_team
  • This is for the Customer Support Operations team itself
• @gitlab-support-readiness/cust_support_ops_critical_access
  • This is for Customer Support Operations team members of the team that can approve “critical” or “sensitive” things
• @gitlab-support-readiness/cust_support_ops_team_us_citizens
  • This is for Customer Support Operations team members with US citizenship
• @gitlab-support-readiness/guests
  • This is for guests of the namespace
• @gitlab-support-readiness/support_team
  • This contains all members of Customer Support Team

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