Agents
Documentation on Zendesk agents
Users
Documentation on Zendesk users
Automated user deletion
Documentation on our automated user deletion
End-users
Documentation on Zendesk end-users
Provisioning
Documentation on Zendesk user provisioning
Roles
Documentation on Zendesk user roles
User fields
Documentation on Zendesk user fields
Last modified January 21, 2026: Revamp CustSuppOps handbook (
7d49549f)
